TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Ready to Shape the Future of Pension Systems?
What you’ll do
Translate business requirements into detailed specifications
Participate in the high-level design solution and estimation process
Design the solution for the software product in line with the solution architecture and technical roadmap
Work closely with the development team to define the functional specifications and system modifications required to meet objectives (including non-functional requirements)
Provide technical support and leadership in the event of escalation of incidents or service interruptions to ensure that they are resolved effectively
Design intuitive solutions that add value to users
Breakdown development items into small increments that benefit users, in collaboration with the Software Product Owner (SPO)
Produce documentation for the user community (such as release notes)
Document designs within allotted timeframes
Work with Developers and QA to ensure that the detailed design is fully understood, and the development initiatives are in line with the design
Work with QA to perform user testing of new features and enhancements
Support delivery teams (dev and QA) to ensure quality deliveries
What you bring
Be the Translation Expert
Transform complex business requirements into crystal-clear technical specifications that development teams love to work with
Partner with stakeholders to design solutions that don't just meet requirements—they exceed expectations
Architect Solutions That Matter
Lead high-level design discussions and estimation processes that shape our product roadmap
Craft software solutions that align perfectly with our technical architecture and strategic vision
Collaborate closely with development teams to define functional specifications that drive real results
Champion Quality & Excellence
Provide technical leadership during critical incidents, ensuring swift and effective resolutions
Work hand-in-hand with Developers and QA teams to guarantee top-tier deliveries
Break down complex development initiatives into user-focused increments that deliver immediate value
Empower Our Community
Create compelling documentation and release notes that make complex systems accessible
Design intuitive solutions that users actually want to use
Support delivery teams with clear, actionable guidance that keeps projects on track
Your Foundation
Degree in business analysis, administration, actuarial mathematics, computer science, or related field
5+ years of hands-on business analysis experience where you've made a real impact
Your Superpowers
Master Translator: You have an exceptional ability to synthesize complex information and make technical concepts accessible to everyone
Analytical Genius: Strong analytical skills that help you see patterns and solutions others miss
Tech Savvy: Comfortable with modern computer technologies and always eager to learn more
Agile Enthusiast: You live and breathe Agile methodology—it's not just a process, it's how you think
Your Communication Edge
Outstanding interpersonal skills that build bridges between teams
Fluent in English (written and verbal) with the ability to communicate complex ideas clearly
Natural collaborator who thrives in team environments
Your Secret Weapon
Experience with pension administration systems (Defined Contribution) is a huge plus—but your passion for learning matters most!
Salary Range: $ 75,000 - $90,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…
Job Type: This is for a current vacancy.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.