Senior Business Analyst

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Senior Business Analyst – Change Excellence Team

1 Permanent & 1 Fixed Term Contract Position Available

The Role:

We’re building something bigger, and better, that makes delivering change across our organisation easier, smarter, and genuinely enjoyable for colleagues.

We need a Senior Business Analyst with the curiosity, courage, and craft to help shape it from day one.

You’ll join our new Change Excellence Team, the engine room designed to sharpen how we deliver change across the organisation. You’ll help build the frameworks, tools, insights and ways of working that will raise the bar for every project that comes next.

This isn’t a BA role where you’re handed requirements and told to “run with it.” This is where you help build the standards. If you love solving complex problems, thrive in ambiguity, and get a buzz from bringing structure, clarity, and momentum to change - this is your moment.

Key Responsibilities for this Role:

• Leading analysis for complex, cross functional change initiatives such as implementation of our new strategic portfolio management tool
• Translating strategic goals into clear, evidence-based business requirements
• Bringing structure to messy problems and simplifying the complex
• Analysing options and assessing them based on risk and value
• Acting as the crucial "translator" between business stakeholders and IT teams, bridging the gap between business needs and technical solutions – creating change that sticks
• Co-creating and championing great business analysis practices and building capability in others
• Constantly looking for ways to make change easier and smoother for everyone

Key Knowledge, Skills & Experience:

• Expert in Business Analysis Best Practice: International diploma in Business Analysis (or equivalent qualification) would be extremely beneficial in this role
• Expert problem solving: You move confidently from problem space to solution space
• Requirements mastery: Skilled at elicitation, mapping, sequencing, prioritisation and acceptance testing
• Process analysis & improvement: Able to dissect, redesign and optimise end-to-end processes. Assessing impacts on systems, processing mapping and working with IT to identify necessary technical changes
• Critical thinking: You challenge assumptions, uncover root causes and make evidence-based decisions. You can analyse system MI reporting and distribution of this information to downstream systems to support organisational level reporting
• Communication & storytelling: You translate complexity into clear, compelling insights that land
• Stakeholder leadership: Comfortable influencing and facilitating at all levels and navigating competing priorities
• Change delivery knowhow: Experienced in working across Agile, hybrid and traditional delivery models

We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.

Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.

If this sounds like you, we want you to apply!

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com