Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
We are currently hiring a Senior Business Analyst – Enterprise (Guidewire, Epicor, Workday) based in our Head Office.
As a Senior Business Analyst - Enterprise (Guidewire, Epicor, Workday), you’ll play a key role in connecting business needs with technical solutions. You’ll work on complex, enterprise-level projects and enhancements that support BCAA’s strategic objectives, ensuring systems and processes align with business goals. Acting as a trusted liaison between business users, vendors, and Information Services, you’ll analyze requirements, design solutions, and ensure successful implementation across systems and teams.
This is an excellent opportunity for a detail-oriented problem solver who thrives in a collaborative environment and enjoys transforming business challenges into practical, effective solutions.
Who you are:
An experienced business analyst who enjoys understanding and improving how systems and processes work together.
Highly analytical and methodical, with strong problem-solving and organizational skills.
A strong communicator who can translate complex technical details into clear business language.
Comfortable facilitating discussions, building consensus, and driving outcomes across teams.
Adaptable, proactive, and committed to continuous improvement in a dynamic enterprise environment.
What you’ll do:
Act as a liaison between business stakeholders and Information Services to define and document business requirements.
Analyze business-critical objectives and translate them into actionable technical requirements.
Participate in solution design to ensure technical solutions meet defined business and operational needs.
Lead and support enterprise-level projects, enhancements, and process improvements.
Identify and recommend opportunities for optimization and innovation within systems and workflows.
Coordinate and mentor junior business analysts, reviewing requirements and guiding best practices.
Manage and track the status of requirements through the software development lifecycle.
Partner with vendors and external consultants to ensure system-related needs and timelines are met.
Contribute to business process design and documentation to improve consistency and efficiency.
Support testing, implementation, and integration of technical solutions within enterprise systems.
What you bring:
Diploma or bachelor's degree in computer science/systems (or equivalent experience).
Minimum 6 years of experience in a business analysis role, including work on enterprise-level projects.
Proven ability to conduct business and technical requirements analysis, process modeling, and solution design.
Bring hands‑on knowledge of testing methodologies (unit, integration, system, UAT) to support solution delivery, including contributing to test planning, validating test coverage, and supporting automated testing strategies where appropriate.
Experience with various software development lifecycle methodologies (Agile, Waterfall, SAFe).
Exceptional organizational, documentation, and communication skills.
Proven ability to facilitate meetings and build consensus across diverse stakeholder groups.
Working knowledge of financial services operations and core accounting concepts (e.g., general ledger, billing, invoicing, financial controls) to support business analysis activities across enterprise systems.
Bonus Skills!
IIBA certification (International Institute of Business Analysis).
Working knowledge of accounting principles.
Experience with: Guidewire, Epicor, Workday.
The salary range for this position is $110,343.60 to $137,929.44 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.
What we offer:
The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
*for permanent employees
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.