Citi

Senior Business Analyst

Gurgaon Haryana India Full time

The Operations Optimization and Enablement (OOE) group is dedicated to driving change and implementing operational strategy. OOE supports the Citi transformation agenda by assisting with programs that redefine core operations architecture and the processes they support. A key focus of the OOE is Movement of Funds – this team helps manage and refine risk associated with movements of funds, covering outgoing, incoming, and internal transfers. The team aims to define clear payment risk appetites, consolidate and report payment risks, and harmonize controls across the enterprise.

Our approach involves contributing to a cohesive framework for risk management and supporting proactive measures to reduce reliance on detective controls. By assisting in these areas, the goal is to streamline processes, enhance financial stability, and ensure consistent, effective operations throughout the organization.

We are looking for an individual who is eager to learn, contribute to new ideas, and collaborate with multiple stakeholders to support the adoption of AI with the Data & Analytics strategy. The successful candidate will be comfortable supporting high-level strategic thinking and diving into details to help drive OOE Data & Analytics strategic implementations in support of the firm's processing risk appetite.

Responsibilities:

  • Business analytics experience using Python for 5-8 years (Good to have - Banking domain experience)
  • Experience on business problems on domains like Operations, Marketing, Sales, Pricing, Client experience 
  • Experience on analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
  • Good to have - Experience on Predictive modeling using Machine Learning, Experience on unstructured data analytics (e.g. text analytics using NLP), Experience on Gen AI

Skills:

  • Basic understanding of Operations and Technology functions.

  • Interest in large-scale implementation and transformation programs.

  • Foundational Data analysis skills or eagerness to gain hands-on experience.

  • Exposure to program management concepts.

  • Familiarity with business analysis principles or willingness to learn business analysis techniques.

  • Basic understanding of technology concepts, workflow, and willingness to learn relevant tools for efficient execution.

  • Understanding of change management principles.

  • Basic understanding of payment flows, types, and messaging.

  • Familiarity with financial products like Markets, Security Services, Treasury and Trade Services, and Lending lines of business from transaction booking to payment processing and controls is a plus

  • Familiarity with Citi Systems is a plus.

Education:

  • Bachelor's/University degree in Computer Science, Business, or a related quantitative field. Master's degree is a plus.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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