Senior Brand Intelligence Director
Location: Charlotte, NC or NYC Offices, Hybrid, or Remote, Eastern Timezone, strongly preferred.
The Senior Brand Intelligence Director is a senior strategic leader responsible for defining, measuring, and optimizing Intapp’s brand position and impact across markets, channels, and audiences. This role combines brand research, strategy, analytics, market intelligence, and data-driven storytelling to ensure the company’s positioning and reputation remain ahead of market trends.
This role will partner closely with leaders across the business to translate complex brand and market signals into actionable insights that shape go-to-market strategy, messaging, and growth initiatives.
What you will do:
Brand research and insights
Lead the development of a unified brand intelligence and audience insights framework that integrates client insights, market data, and digital analytics.
Conduct buyer perception studies with key personas (Partners, CIOs, CMOs, etc.)
Monitor and assess brand health, awareness, perception, and key success indicators across industries and geographies, including audience segmentation and sentiment analysis.
Manage survey design and audience profiling.
Partner with Creative and Campaigns teams for campaign recall, creative testing, overall message testing and validation.
Translate brand performance data into strategic recommendations for brand positioning, thought leadership, content strategy, product marketing, go-to-market initiatives, and creative development.
Market Intelligence
Oversee market analysis to identify emerging trends, competitors, categories, technologies, and client sentiment impacting brand performance.
Partner with Product Marketing to inform differentiation strategies and opportunity mapping.
Build and manage an intelligence infrastructure that consolidates data from in-house tracking, digital analytics, research firms, and social listening platforms.
Data-driven brand measurement
Define and manage key brand metrics and dashboards that quantify brand equity, performance, and impact.
Develop frameworks for linking brand metrics to pipeline, NRR, and client preference data.
Create an always-on funnel research and perception tracking system (through surveys, social listening, digital tracking, etc.); socialize insights to optimize marketing performance.
Leadership and collaboration
Source and manage research partners.
Build, lead and mentor a cross-functional team of analysts and strategists.
Collaborate with Creative, Communications, Product Marketing, and the Campaigns teams to ensure insights inform storytelling and thought leadership.
Collaborate with Marketing Ops and Product Marketing for integrated intelligence and competitive intel.
Represent brand intelligence leadership in executive forums and discussions as needed.
What you will need:
Experience: 12+ years in research, audience insights, or brand intelligence roles within technology or enterprise B2B organizations.
Expertise in brand tracking, competitive research tools, and AI-driven analytics.
Proficiency in survey design.
Adept at storytelling with data – gleaning insights from the research and crafting a narrative from it.
Proven experience building and operationalizing brand intelligence and/or audience insights systems and KPIs.
Influential in socialization of story and data.
Strategic rigor, through a hands-on building approach.
Exceptional strategic thinking, communication, and executive-level presentation skills.
Strong leadership presence with experience managing senior stakeholders and cross-functional teams.
Education: Bachelor’s degree in Marketing, Business, Data Science, or related field required; MBA or advanced degree preferred.
Preferred attributes:
Experience in vertical B2B SaaS or AI-driven B2B software companies.
Comfort navigating complex, matrixed organizations and translating insights for multiple audiences.
Passion for connecting data and creativity to drive brand and business growth.
What you will gain:
At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.
Here, you will have the opportunity to:
Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.
Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.
#LI-AS1
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.