Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We’re looking for a collaborative and analytical professional to join our team as a Billing Client Services Business Analyst. In this role, you will oversee Billing or Billing Client Service team from a high-volume, manual operation into a client-centric, analyst-led function. We’re hiring a Billing Client Service Business Analyst to accelerate that transformation by mapping current-state processes, owning and prioritizing the automation backlog, translating billing and client requirements into clear functional and technical specifications, and coordinating enterprise critical, revenue, pilots and conditional UAT, and reporting on KPIs that measure impact. You will partner closely with the Billing leadership, and cross-functional teams (IT, Collections, Sales, Implementation) to turn team frustrations into prioritized, measurable solutions that reduce manual work and improve client experience. This role operates in an evolving and partially defined environment, requiring the ability to assess ambiguous process gaps, conflicting stakeholder priorities, and incomplete data to recommend scalable solutions.
What You’ll Do
Basic Qualifications
Preferred Qualifications
Location:
Current Location: Mississauga. Our Mississauga office will move to 1 Adelaide in Toronto in September 2026
The hiring base salary range for this position is $75,500 to $103,840 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.