Senior Benefits Analyst - Workday - Remote

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HR Benefits

Job Summary:

The Senior Benefits Analyst plays a key role in administering health and welfare, retirement, and absence benefits programs. Serving as an informal leader within the benefits team, this position provides training and mentorship to team members, leads large-scale and complex projects, and manages workload coordination and assignments. The Senior Benefits Analyst collaborates closely with cross-functional partners, including HRIS, Payroll, Reporting, and the HR Service Center. This role focuses on administering and supporting employee benefits programs with an emphasis on Workday Benefits, vendor management, audits, and Open Enrollment.

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Preferred Experience: 

• 6+ years of experience in employee benefits
• Proficiency with Workday or similar HRIS platforms
• Healthcare industry experience
• Ability to work independently and demonstrate self-sufficiency
• Specialized expertise in benefits programs (beyond general HR experience)
• Strong technical aptitude and comfort with digital tools

KEY RESPONSIBILITIES

• May serve as a resource and mentor to other staff on problem solving routine to complex issues related to program policies and procedures.
• Participates in the development of plan descriptions, handbooks, and training programs to provide management and employees with information necessary to understand their benefit programs
• Assist employees with benefits related questions, monitor and respond to benefits e-mail, phone and Case Management requests.
• Support the payroll team related to benefit deductions and funding.
• Coordinate and ensure completion of all new hire benefit enrollments, including QLE changes and benefit premiums for employees on leave.
• Ensures regulatory compliance with a thorough knowledge of HIPAA, ACA, ERISA, DOL and COBRA.
• Primary liaison to Human Resources Employee Service Center in communicating carrier and rate changes for benefits enrollment (open enrollment, new hire, mid-year status change events)
• Ensures proper set-up and testing in Workday and other enterprise systems.
• Provides due diligence support in reviewing and identifying benefit plan concerns and helping to design transition program.
• Evaluates proposed insurance carrier contracts and manages implementation of new insurance carriers.
• Coordinates and conduct plans audits.
• Monitors insurance carrier files to ensure accurate eligibility.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Analytical Skills (Advanced): The process of identifying, evaluating, interpreting and organizing data. It includes sorting through data to identify patterns and establish relationships for decision making.
• Presentation Skills (Advanced): The ability to prepare effective presentations in content and function, able to speak competently to the level of the audience.
• Documentation (Advanced): Ensures that all documentation is complete, accurate, thorough, and compliant.
• Benefits Knowledge (Advanced): Knowledge of the benefits offered by including their administration and rules. Typically, employee benefits include medical, dental, vision, retirement, disability, life insurance, and flexible spending.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.