Lyra health

Senior Behavioral Care Manager VIOP - Pediatric Experience - Full-time (W2)

United States Full Time
About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role
The Senior Behavioral Care Manager oversees the full lifecycle of care coordination for members in our Virtual Intensive Outpatient Program (VIOP), ensuring that each member and their family has a seamless, supportive, and effective treatment experience from admission through discharge. This includes screening and qualifying prospective members for program eligibility, conducting clinical outreach to families, and onboarding new members. You will also manage case coordination, facilitate communication across multidisciplinary teams, and support members and caregivers throughout their VIOP journey. 

This role is a great fit if you can navigate complex clinical and administrative challenges with a solution focused mindset, effectively communicate and advocate for members’ needs in alignment with treatment goals, and find satisfaction in leading collaborations with cross-functional teams. 

***Set Schedule is Monday - Friday 2pm-11pm ET (11am-8pm PT)***