Senior Associate, Quality Assurance

Senior Associate, Quality Assurance– Pune, India 
Are you excited by the opportunity of using your knowledge of testing to success of Digital? Do you view Quality Engineering in the financial industry as more than just testing, and instead see it as an opportunity to improve money transfer experience? As a successful engineer, do you feel empowered to quickly respond to product enhancement requests to ensure new Digital capabilities are delivered to the customers in an agile fashion? Do you have experience working with Mobile Automation testing, solutioning and developing enhancements.  If so, why not consider joining the Western Union in Pune as an Senior Associate, Quality Assurance? 

Western Union powers your pursuit.

As a Senior Associate – Quality Engineering, you will be responsible for ensuring the accuracy and quality of a service delivery model supporting assigned platforms through a predefined framework. You will be involved in the development of quality engineering test cases/suites to validate and verify delivery of system artifacts in accordance with customer needs.

Key responsibilities:

• Hands-on implementation of test automation and performance testing tools and frameworks.
• In the role of an architect, oversee the implementation of automation frameworks and performance testing tools.
• Design test cases using test case optimization techniques.
• Proof of Concept – Evaluate various technologies and tools, performing a proof of concept in each, and define the recommended solution.
• Gathers usage patterns and actual production transaction metrics of various applications to derive test patterns and transforms them into usable tests.
• Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams
• Define and revise (if needed) metric/performance reporting under directions from Engineering Management to ensure viability of service levels
• Provide mentoring and coaching to Sr Associate, Associates and Jr Associate testers
   

What we require:

• B.E. / B.Tech. / MCA in Computer Science, Engineering or related field is required.
• 5 to 8 years of experience in Quality Assurance or Software Development. Minimum of 4 years in test automation.
• Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude
• Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results
• Experience in Agile and Iterative development methodologies
• Strong communication skills with ability to interact with developers and product stakeholders globally
• This role requires the resource to work from office for 5 days in a week.

Technical areas of expertise:

• Experience with using test management systems like HP ALM, Jira, Zephyr etc.
• Strong background in test writing to provide full spectrum testing
  • Functional Stability, Performance Reliability, System Resource Utilization, Usability
• Experience in testing web-based and Cloud solutions
• Experience with CI/CD pipelines, including creation and monitoring of multiple QA environments
• Background in working with product stakeholders to organize, develop and execute User Acceptance Tests
• Modelling experience for system execution workflows (e.g. UML Activity Diagrams) to aid in full system test coverage
• Ability to utilize issue tracking analysis to identify focus areas of improvement based on quality assurance findings

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

 Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-MT #LI-Hybrid

Estimated Job Posting End Date:

01-19-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.