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Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.
We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 640,000 members, placing their best interests at the heart of everything we do.
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Don’t just work anywhere — come build tomorrow together with us.
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In this role, you will be an important member of the Pension Education & Relationship Management team, a resourceful self-starter who can work independently with minimal supervision and direction. Your positive attitude and superior organization and problem-solving skills will contribute to the exciting, dynamic environment we’ve created. You will be required to exercise good judgment, strong coordination skills and show initiative in order to support multiple, complex activities on behalf of the Pension Education & Relationship Management team along with the broader Pensions Team. Occasionally, this position may be required to work outside of business hours in order to meet the needs of our diverse client group.
As a member of this team, you will be responsible for:
Provide a full range of confidential administrative services for the Manager, Pension Education & Relationship management, the PERM Team and various senior leaders ensuring quality service and professionalism at every interaction
Manage, coordinate, and maintain a complex calendar with conflicting priorities, including across multiple time zones
Meeting management which includes scheduling and preparing documentation
Coordinate extensive and sometimes complex domestic travel arrangements, hotels and itineraries
Prioritize conflicting needs, troubleshoot, handle matters expeditiously, proactively and follow-through on projects
Prioritizes and organizes workload of the Team to ensure activities that are critical to the business and to key stakeholders are executable.
Build strong relationships across the organization, including partnering with internal and external stakeholders
Administration of confidential files and presentations
Managing invoices, budget reports including monitoring and analyzing budgets and expenses
Preparation and coordination of meetings and events such as Town Halls, Leadership team meetings, offsites and other department-wide meetings
Be an effective teammate and flexible in adjusting to changing work priorities
Participate fully as a member of the team and contribute to a positive and inclusive work environment
Responsible for key metric reporting on monthly and quarterly basis
Planning and execution of key education events for both member and employers as part of the overarching pension education strategy
Responsible for ensuring all relevant PERM information, including session schedules, location and any pertinent details are updated on the website accurately and in a timely matter.
To succeed in this role, you have:
5+ years’ experience supporting a large multi-function team in a large, complex organization
A post-secondary education (college or university) is preferred
Excellent computer literacy, MS Office Suite experience and digital tools experience including MS Teams, PowerPoint, SharePoint etc.
Works extremely well under pressure with the ability to meet tight deadlines while maintaining attention to detail
Demonstrate superior customer service skills and professionalism when partnering with all levels and external stakeholders
Demonstrated strength in time management and organizational skills with the ability to multi-task in a fast paced and demanding environment
Demonstrate the ability to prioritize, multi-task, and work independently with minimal direction and proficiency in dealing with ambiguity
Detail oriented when writing and editing business documents, communications and presentations
Proactively resolve any issues in a professional and calm manner
Exercises high levels of discretion and judgment to deal with sensitive and confidential materials and matters
Possess exceptional interpersonal, influential, verbal and written communication skills
Drive to achieve results and continuously strive to deliver the highest performance through creative thinking
Demonstrate the ability to be a proactive and independent thinker to make judgement calls
Resiliency, resourceful and flexible in adapting to changes to the team and leader’s accountabilities, projects, and priorities and able to devise contingency plans as needed
Previous experience updating and maintaining websites.
Thrive in dynamic organizations that constantly evolve and adapt
Experience in mentoring or supervising other administrative professionals is an asset
Have flexibility to work extra hours on occasion and sometimes on short notice
This posting is for an existing vacancy.
The expected salary range for this position is $72,000.00 - $108,000.00 per year.
You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.
As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
Note: OMERS uses artificial intelligence tools to assist in the recruitment process.