Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are seeking a Senior Architect to lead the design, reliability, and security of our private and public cloud infrastructure supporting our Software as a Service (SaaS) offerings. This role is responsible for ensuring the scalability, reliability, and security of our infrastructure, driving automation and best practices, and collaborating across teams to deliver world-class SaaS solutions. A strong emphasis is placed on embedding DevSecOps principles throughout the software and infrastructure lifecycle.
In this role, your responsibilities may include, but are not limited to:
Site Reliability & Infrastructure Leadership
Architect and evolve infrastructure and applications for SaaS delivery across private and public clouds, ensuring high availability, scalability, recoverability, and security.
Advise Site Reliability Engineering (SRE) initiatives, including incident management, root cause analysis, and continuous improvement of uptime and performance.
Advise on automation for deployment, monitoring, and self-healing systems using Infrastructure as Code (IaC) and modern DevOps practices.
Advise on best practices for observability, monitoring, alerting, and capacity planning.
Advise on cost optimization and resource efficiency across cloud environments.
DevSecOps & Security Integration
Champion DevSecOps practices by embedding security into every stage of the development and deployment lifecycle.
Guide automation of security assessments, policy enforcement, and compliance checks within CI/CD pipelines and infrastructure provisioning.
Collaborate with security, product, and engineering teams to ensure infrastructure aligns with business goals, compliance requirements, and industry standards (e.g., HIPAA, NIST, CIS).
Advise technical efforts to continuously monitor, detect, and remediate vulnerabilities, supporting both operational and security incident response.
Cross-Functional Collaboration & Mentorship
Collaborate with product, engineering, and operations teams to ensure infrastructure and reliability goals are met.
Mentor and guide teams on SRE, infrastructure, and DevSecOps best practices, fostering a culture of reliability, security, and operational excellence.
Participate in architectural reviews, technology selection, and strategic planning for infrastructure evolution.
Technical Execution
Produce technical design specifications and guidance to the appropriate detail, acting as an advisor/leader for multiple zones and/or multiple charters.
Influence and promote best practices for software development, deployment, and operations.
Troubleshoot complex technical issues and identify opportunities to turn them into teaching and learning moments.
Produce documentation proving the value of proposed solutions and providing paths to implementation. Create and maintain comprehensive documentation for platform architecture, processes, and guidelines.
Identify opportunities to use GenAI tools across the organization and promote that within the org.
Architectural Leadership
Exhibits mastery of multiple functional zones and multiple pieces of the application.
Assess, advocate and approve external technologies and technology partners for their suitability.
Educate broader company on technology architecture related to the Cloud Engineering services and tools that are managed by CIE.
Identify creative and innovative solutions that could be patented and adopted by the broader market.
Participate in architect and other developer interview process as needed; influence final hiring decisions.
Determine the right robust, scalable, and secure technical solutions to meet the business needs.
Be specific and mindful of dependencies to eliminate redundancies and avoid silos. Be the glue that helps navigate dependencies.
Provide a vision of the core framework of technology services with customer focused mindset.
Understand scalability and performance in terms of systems and infrastructure architecture.
Cross Functional Coordination and Communication
Use techniques such as prototype (e.g. 4+1 architecture) and analytics to demonstrate value of solutions.
Provide appropriate governance for tri-annual release planning.
Participate collaboratively with scrum team members and product owners to groom initiatives, epics and stories.
Liaison with the senior business leaders and technology leadership to ensure alignment of cross-functional goals and technical capabilities.
Mentorship of Others
Provide design and architectural guidance and governance in delivering software components and services.
Review performance and provide feedback on talent including endorsements and/or concerns for promotions.
Coach, mentor and inspire more junior team members to maximize overall productivity and effectiveness of the team.
Be an evangelist for modernization, automation and the use of AI.
Education, Experience, & Skills Required
A minimum of 12 years of experience in a technical architect/leadership position.
Extensive experience working in an Agile environment preferred.
Bachelor’s Degree or equivalent.
Expert software engineering skills and computer science experience.
Substantial expertise in modern programming languages such as C#, C++, Perl, Java, Python, and JavaScript – Java preferred.
Excellent understanding of scalable, cloud architectures and experience in applying them to real world problems.
Experience in large-scale HADR Cloud-based systems.
Familiarity with Unix/Linux, QL, NOSQL, and various other technologies.
Expert in object-oriented programming, relational database technologies, distributed computing technologies, RESTful API, Kubernetes and other open-source technologies.
Deep expertise in cloud platforms (AWS, Azure, GCP, and/or private cloud solutions).
Strong background in SRE, automation, and infrastructure as code (Terraform, CloudFormation, etc.).
Demonstrated experience with DevSecOps practices, including automated security testing, policy-as-code, and compliance automation.
Experience with container orchestration (Kubernetes), CI/CD pipelines, and distributed systems.
Proven ability to deliver reliable, secure, and scalable SaaS solutions.
Excellent communication and cross-functional leadership skills.
Behaviors & Abilities Required
Ability to consistently achieve successful results, even under tough circumstances.
Ability to create new and better ways for the organization to be successful.
Demonstrates future thinking, building solutions that will meet not only current needs.
Ability to design and develop system architectures with specific business models in mind.
Drives vision and purpose by painting a compelling picture of the vision and strategy that motivates others to action.
Strong mentoring and coaching skills that encourage growth for more junior members.
Results-driven, with a passion for reliability, security, and operational excellence.
Innovative thinker, always seeking new ways to improve infrastructure and service delivery.
Strong mentor and coach, able to inspire and develop others.
Strategic vision for the evolution of infrastructure in a SaaS context.
Ability to drive a culture of collaboration, continuous improvement, and shared responsibility for security and reliability.
Expected Compensation
$216,000 - $366,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers