Senior Application/Product Support Specialist

Job Description:

We are AT&T’s Infrastructure Automation & Tools team, a vital part of the company’s technology infrastructure. Our team manages and maintains a diverse portfolio of enterprise systems and tools that support AT&T’s mission-critical applications and services. We ensure the performance, security, and scalability of infrastructure platforms across the organization, working collaboratively to deliver innovative, resilient, and efficient solutions that drive operational excellence. Our culture emphasizes technical expertise, continuous improvement, and a shared commitment to supporting AT&T’s strategic goals.

What You’ll Do

As a Senior Application/Product Support Specialist in our Infrastructure tools and automation team, you’ll play a crucial role in supporting the lifecycle management of Linux, UNIX, and Windows Server systems. You will leverage your expertise in JavaScript, PERL, and PHP to automate inventory management, patching, and decommissioning processes. Working closely with database and system design engineers, IT and Security teams, and infrastructure stakeholders, you’ll help support business-critical applications and data infrastructure.

Key Responsibilities:

• Develop and maintain automation scripts and tools using JavaScript, PERL, and PHP.
• Manage lifecycle activities for Linux, UNIX, and Windows Server systems, including inventory, patching, and decommissioning.
• Collaborate with cross-functional teams to support infrastructure for business-critical applications and databases.
• Ensure system reliability, performance, and security through proactive monitoring and automation.
• Support compliance, documentation, and knowledge-sharing initiatives.
• Cover working hours: 9 am – 5 pm, with occasional flexibility as per business need.

What You’ll Need

• 3+ years of hands-on experience in server system administration across Linux, UNIX, and Windows platforms. - lifecycle management, patching, automation, etc.
• Proven experience in automation and scripting using JavaScript, PERL, and PHP.
• Experience supporting enterprise environments.
• Strong analytical and troubleshooting skills with attention to detail and system reliability.

What You’ll Bring

• Strategic mindset and proactive approach to problem-solving and process improvement.
• Excellent communication and collaboration skills across technical and business teams.
• Passion for system reliability, automation, and delivering high-impact solutions.

Our Senior Application/Product Support Specialist earns between 3,100 - 4,700 EUR gross / month. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on experience, expertise, and education/training.  

 

Joining our team comes with amazing perks and benefits:

• Annual Bonus & Annual Salary Increase
• Meal Allowance (€4 / workday)
• Cafeteria Benefits
• Multisport card
• MetLife Insurance
• Pension Contribution 
• Special Occasions Contribution: €500 for events like marriage, childbirth, or retirement.
• Annual Medical Plan: ProCare polyclinic
• Service Anniversary Program
• Family-friendly benefits
• Volunteering day
• Income Loss Compensation
• Recreation Contribution: 55% of up to €500 spent, after 2 years of service.
• Employee Assistance Program (free psychological, legal and financial counseling)
• International Employee Referral Program
• Various discounts

 

Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Bratislava, Slovakia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.