Job Title
Senior Analyst, Financial Operations (Media Agency)
Role Summary
Support the day-to-day financial operations of a fast-paced media agency. You’ll ensure clean, timely books; accurate client billing and collections; dependable cashflow reporting; and tight coordination with Producers so the business runs predictably and scales smoothly.
What You’ll Own
1) Client billing, revenue operations, and collections
- Ensure revenue is billed accurately against SOWs/POs and aligned with delivery status
- Manage AR cadence: reminders, follow-ups, dispute resolution, and escalation
- Maintain accurate revenue tracking by client/project, including deferred revenue or prepaids where relevant
- Partner with Account Management to validate pricing, payment terms, and upselling workflows
2) Payables, vendors, and contractor operations
- Maintain vendor/contractor master data (W-8/W-9 equivalents as relevant, banking details, contracts)
- Ensure correct cost allocation to client/project for accurate margins
- Oversee contractor timesheets, rate cards, and payment schedules
3) Month-end close and bookkeeping quality
- Maintain project-based P&Ls and ensure consistent categorization across clients and cost types
4) Reporting and insight (weekly + monthly)
- Produce weekly cash + AR report, and weekly financial package (P&L, balance sheet, cash flow, margin by client)
- Build simple dashboards and provide “what changed and why” insights for Head of Finance
5) Cash management and forecasting
- Maintain a rolling 13-week cash forecast, updated weekly
- Forecast revenue and costs by client/project (including staffing plans and contractor spend)
- Flag cash risks early (slow collections, scope creep, margin compression) and propose mitigations
Success Looks Like (First 90 Days)
- Billing is accurate and on-time, with clear billing schedules per client
- AR is actively managed; aging is visible, and collections are improving
- Head of Finance has weekly cash visibility and monthly reporting they trust
- Client/project margin reporting is credible and actionable
Required Qualifications
- 2-5 years in finance ops/accounting/FP&A, ideally in a services business (agency, consulting, production, creative)
- Strong understanding of revenue mechanics for services: retainers, milestones, time & materials, change orders
- Hands-on experience running AR/AP, reconciliations, and month-end close
- Advanced spreadsheet skills; comfort building models and dashboards
- Comfortable partnering cross-functionally (Sales, AM, Delivery, Ops)
Preferred Qualifications
- Experience with project accounting and margin tracking by client/workstream
- Familiarity with multi-entity / multi-currency operations and contractor-heavy teams
- Experience implementing or improving tools/workflows (billing automation, expense policies, approvals)
- Prior agency experience with media buying, content production, or influencer/creator spend (helpful but not required)
Key Traits
- Process-minded and relentless about accuracy
- Pragmatic: knows when “perfect” is the enemy of “done”
- Confident communicator who can enforce policies without friction
- Strong judgment around cash, risk, and prioritization