Senior Analyst, Business Controls

The role:

SoFi's Business Controls team resides within the 1st Line of Defense (1LOD). This individual will facilitate and drive consistent implementation/execution of core 2nd Line of Defense (2LOD) Risk Management programs such as RCSA, Issue Management, Supplier Risk Management (SRM), and Control Testing.

This position plays a crucial role in supporting the 1LOD Crypto organization. It involves collaborating with risk owners to identify and provide guidance for effective controls, assisting issue owners in enhancing controls, supporting Supplier Relationship Owners (SROs) in meeting SRM program requirements, and contributing to control testing engagement for control owners. This position requires an independent worker who is able to provide support to maintain a strong and consistent control environment across the Crypto Business Unit. 

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

• Partner with stakeholders within the Crypto Business Unit, Business Controls, 2LOD and others to conduct walkthroughs and create process maps for critical processes
• Facilitating risk and control identification to evaluate that the environment is operating within the company’s Risk Appetite. 
• Collaborating with process owners to identify risks, document controls, and provide guidance on control design/execution. 
• Assist the business in conducting Risk and Control Self-Assessments (RCSA) for key business processes
• Maintain current and accurate data stored in the Risk and Control inventory
• Partner within the 1LOD and 2LOD to manage issues and ensure timely and satisfactory completion of corrective action plans to address control gaps
• Assist issue owners in the design or enhancement of controls to address root causes in identified issues
• Coordinate with stakeholders on new products and initiatives to integrate relevant controls as part of pre- implementation process
• Maintain strong engagement with 2LOD  to ensure the business  adheres to relevant standards, policies, and procedures
• Provide support to the stakeholders during oversight activities performed by 2LOD
• Collaborate with the testing team to ensure testing scope for identifying and mitigating risks effectively
• Undertake ad-hoc duties as needed to support the Crypto business line 

What you’ll need:

• Bachelor’s degree
• 6+ years of relevant experience developing/managing risks and controls (RCSA)
• Experience in banking and/or fintech industry
• Experience in digital assets, blockchain technology, and custody operations is not necessary, but preferred
• Experience mapping complex processes and identifying risks and control points
• Knowledge of banking products, processes and regulations
• Able to synthesize diverse processes and data and formulate appropriate conclusions
• An understanding of controls and how to apply them to different processes and functions 
• Demonstrate an ability to balance multiple critical priorities
• Self-starter with strong ability to work independently with minimum oversight
• Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc.
• Inquisitive nature, attention to detail, diligence and a good attitude
• Strong interpersonal, verbal, and written communication skills; capable of writing documentation, and interacting positively with management and colleagues effectively via telephone (Zoom)
• Results oriented, demonstrated achievement of exceeding expectations
• Inquisitive nature, attention to detail, diligence and a good attitude:
• Strategic thinker who can partner with process owners to drive process improvements 
• Well-organized and demonstrates ability to balance multiple priorities