Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst billing operations
Overview
We are the global technology company behind the world’s fastest payment processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
This role is responsible for overseeing and executing complex billing activities with strong focus on accuracy, contractual compliance, and post billing analysis. The Senior billing operations analyst acts as a key liaison with project Managers to validate billable milestones, and project T&E expenses and ensure invoices fully align with executed agreements (SOWs).
Key responsibilities:
• Own the end-to-end billing process for assigned products, ensuring timely and accurate invoicing.
• Validate billing milestones against executed SOWs, including rates, billing cadence, deliverables, and approved change orders.
• Perform manual billing
• Perform detailed T&E validation to confirm billable projects and project terms.
• Partner closely with project Managers to confirm expense eligibility, corrections, and approvals prior to billing.
• Perform post-billing reconciliation to identify variance, corrections, and re-billing requirements.
• Investigate and resolve billing discrepancies and client inquiries in collaborations with Collections.
• Maintain remedy intake for internal stakeholders and external customers inquiries.
• Month-end general ledger reclasses entries (adhoc)
• Month-end revenue accruals
• Support Audit request by providing reconciliations, approvals, and billing support.
Qualifications:
3 to 5 years of strong experience in billing operations. Knowledge of SOW-based billing and T&E billing models. Strong attention to details. Familiar with Salesforce Platform navigation. Experience supporting post-billing adjustment and audit reviews.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.