Senior AI Scientist

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Enterprise Advanced Analytics and AI team is the center of AI excellence within CIBC, leading the way in applying best practices in artificial intelligence, machine learning, and natural language processing. We leverage the latest technology and platforms to advance our capabilities. Our team collaborates with leading academic institutes in AI and machine learning to promote the exchange of ideas and enrich our talent pool. Our work spans the entire research life cycle, from partnering with academia to building production systems. As a Senior AI Scientist, you will use your expertise in advanced modeling to develop innovative solutions that enhance our customer-centric experience across omni-channels. You will collaborate with Client Experience, Segments, Marketing, Channels, and Technology teams, working with structured and unstructured datasets to deliver end-to-end solutions from experimentation to deployment.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed  

• Develop & Deploy ML/AI Solutions – Follow model development lifecycle to build and productionize ML/AI solutions for client experience applications, leveraging machine learning, natural language processing, LLM and SLM or TFM.  
• Model Monitoring & Performance Optimization – Implement frameworks for continuous monitoring, performance evaluation, and automated retraining of ML models in production.
• Maintain Intellectual Curiosity and Continuous Improvement - Conduct self-directed research to enhance the AI/ML techniques and approaches. Collaborate with data experts to understand data and engineer relevant features. Work effectively with fellow AI scientists, Applied AI Researchers and Engineers to deploy the solution.
• Utilize Cloud & Big Data Platform - Utilize cloud platforms (Azure, GCP, Medallia) and big data tools (Databricks, Spark) for development and deployment.
• Be A Trusted Partner -  Work collaboratively with Client Experience team to assess problem statement, understand opportunities and pain points. Act as an advisor and subject matter expert in the area of AI/ML and be able to translate technical solutions into business impact and inform decision making.  
• Documentation & Knowledge Sharing – Maintain clear, comprehensive  documentation of model artifacts, ML pipeline, and processes to comply with CIBC’s Enterprise AI Framework & its associated policies and standards; Offer technical thought leadership to junior members.

Who you are

• You have 5+ years’ hands-on experience in machine learning, natural language processing (NLP), natural language understanding (NLU), and/or modern AI/ML frameworks (TensorFlow, PyTorch, Hugging Face transformers). You can demonstrate experience in using scalable cloud-based tools (e.g. Databricks), version control and collaboration tools (e.g. Git, JIRA) and containerization tools (e.g. Docker, Kubernetes). Proficient in writing SQL/ Spark scripts, developing robust and efficient modular Python code in a non-notebook environment, creating APIs, and working with Git version control tools.
• You have a degree in Artificial Intelligence, Data Science, Computer Science, Software Engineering, Statistics, Mathematics, Economics, or a related advanced analytics field. 
• You are a problem solver. You possess solid problem solving skills and solid judgement to provide input and advice to senior management. You have attention to details and can apply critical thinking to inform decision making.
• You are an owner. You thrive when empowered to take the lead, go above and beyond, and deliver results.  
• You're motivated by collective success. You value collaboration and embrace the power of an inclusive team that enjoys working together to bring a shared vision to life.
• Values matter to you. You bring you real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 21st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Big Data Technologies, Critical Thinking, Data Analysis, Data Manipulation, Data Visualization, Machine Learning (ML), PL/SQL (Programming Language), Python (Programming Language), R Programming, Statistical Analysis