The AI Ops Engineer is a highly technical role responsible for the reliability, scalability, and continuous improvement of dLocal’s AI ecosystem across the entire organization. As AI adoption expands company-wide, we need a hands-on expert who can operate, maintain, evaluate, and evolve our AI systems in production—ensuring consistent quality, robustness, security, and measurable business impact for teams across dLocal.
In this role, you will act as both an enabler and a technical authority. You will work alongside Engineering and cross-functional teams to ensure our AI systems—built both in-house and leveraging best-in-class third-party tools—operate at the highest standards of performance and efficiency. You will maintain and customize AI-powered information systems, including prompt libraries, skills frameworks, orchestration layers, integrations, evaluation pipelines, and observability tooling.
This position requires strong analytical capabilities, deep systems thinking, and the ability to rigorously compare models, architectures, and tools to consistently achieve the best possible outcomes