Be the difference | If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.
We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
Read more about our work here.
About the role
The Senior Accounts Receivable Associate is primarily responsible for managing and overseeing administrative activities and data entry into SAP ERP to support the Orderto-Cash process for Compliance Solutions products and services. This position requires independent judgment, decision-making, and strong analytical skills to ensure accurate and timely invoicing and revenue recognition. In addition, this role involves provisioning customers with access to our products and services, directly impacting revenue and customer experience. As a senior team member, you will also act as a point of escalation for complex issues and contribute to process improvements
Responsibilities
• Identify inputs from source documents related to invoicing, contract/maintenance renewals, and licensing to ensure orders are invoiced accurately and promptly.
• Use SAP ECC system to enter/update orders according to customer requirements and manage orders through the fulfillment process.
• Review and validate complex invoicing scenarios, identifying potential issues based on customer historical patterns to ensure accuracy.
• Work from spreadsheets and other data sources to gather information necessary for updating values in SAP ECC that trigger invoices.
• Use multiple SaaS-based systems to provision customers for access to their products.
• Submit invoices through SaaS-based customer billing portals to ensure timely payment.
• Pull copies of contracts from document retention systems for validation and compliance.
• Cancel and re-issue invoices after manually updating key data points in SAP.
• Execute custom invoice handling reports and actions to meet specific customer requirements.
Reconcile credit card payments via CVent against invoices to ensure proper clearing.
• Review renewal SAP contracts for potential late invoicing and execute corrective actions.
• Assist with projects involving bulk updates or repeat transactions that cannot be automated.
• Use Salesforce to manage case queues, redistribute tasks, and communicate with clients.
• Act as a subject matter expert for AR processes and provide guidance to junior team members.
• Identify and implement process improvements to enhance efficiency and accuracy
Job Qualifications Education:
• Bachelor’s degree in Finance, Accounting, or related field.
• Minimum 3–5 years of experience in Accounts Receivable or Order-to-Cash processes, preferably in a multinational environment.
• Excellent attention to detail with the ability to retain knowledge of operating systems, procedures, products, compliance, and customer information while managing multiple tasks and maintaining high accuracy standards.
• Ability to remain flexible in a changing work environment.
• Strong organizational skills and ability to plan work efforts to maximize efficiencies.
• Advanced problem-solving and analytical skills.
• Ability to focus on documentation and data entry for extended periods.
• Independent thinking and decision-making with a balanced approach to compliance requirements.
• Ability to perform manual calculations based on documentation analysis to ensure accurate entries.
• Fluency in English (written and spoken); additional languages are a plus.
• Proficiency in SAP ECC, Salesforce, and SaaS billing systems; advanced Excel skills preferred.
• Continuous learning mindset—curious, proactive, and open to feedback
Our Offer
Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong
Annual incentive plan based on division financial performance and your seniority
Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year
Corporate Health Insurance
Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)
Up to 28 days of annual leave based on seniority
We have a strong Work from Home culture and take into consideration punctual needs and more
Flexible working schedule. You’ll find the flexibility for balance in your life
Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.