Senior Account Manager

About the role

The Senior Account Manager role is the first step to leadership within Kaimera. It is an important role and candidates usually have significant industry experience of 5 years or more and history managing a team typically consisting of 2-3 direct reports.

 
With the role comes an expectation of complete financial accountability, and ability to manage middle-senior external relationships. We are looking for people with the maturity to manage clients at higher levels than potentially themselves. 

Candidates will be able to create/clarify strategy within various ambiguous areas with no guidance. Lead or contribute to cross-division work and play an active role within company culture.

You will also have the opportunity to work on pitches or new business work.

CORE RESPONSIBILITIES:

• Lead and manage the strategy, planning, and implementation across your assigned portfolio of clients.

• Oversee the financial health of client accounts, including invoicing, reconciliation, and budget management.

• Act as the technical expert and coach for direct reports, ensuring excellence in media process from start to finish.

• Proactively anticipate client needs and lead initiatives that drive cross-pillar commercial solutioning and business growth.

What are we looking for?

• COMMERCIAL ACUMEN: Thorough understanding of Kaimera's commercial drivers. Considers both short and long-term impacts of business decisions and ensures alignment with Kaimera's goals and objectives. Constantly identifies and leads initiatives that drive business growth. Ability to make informed financial decisions on behalf of multiple clients.

• CLIENT SERVICE: Actively advocates and organises teams around them to participate in client needs. Is an expert in maintaining the balance between multiple clients and internal capacity. Accountable quality of outputs across entire campaign process

• ACCOUNTABILITY: Consistently takes initiative with the aim to identity and resolve problems. Creates an environment of personal accountability within their team. Is able to give constructive feedback to colleagues with trust and respect. Is accountable for multiple clients, potentially their own stream.

• TRUSTED RELATIONSHIPS: An emerging people leader. Continues to hone their craft in relationship management and development, including navigating challenging team and client dynamics. Can handle external relationships of significance independently.

• TECHNICAL EXCELLENCE: Acts as a teacher and strategic thinker. Is well versed in platforms and technologies outside of their core pillar. Is able to link capabilities, gaps, and leaning opportunities cross-discipline. Regularly creates forums and avenues to share knowledge across all of Kaimera.

• LIVING OUR VALUES: Supports individual and team growth by effective coaching and management. Motivates others to proactively identify, promote, and remedy positive and detrimental behaviour in others

Who are we?

Kaimera is an independent full-service media agency. Now 9 years old (2 years old in Melbourne) and 50 people strong, we are known for working with some of the most enviable clients in the business AND being one of Australia’s top employers.

At Kaimera, we don't just talk about being a Best Place to Work—we live it, because our people truly are the heart of everything we do. We believe that when you thrive, our clients succeed. If you're looking for meaningful work, a collaborative, no-hierarchy environment, and a place where every contribution is valued, you've found it. Come join a team that's redefining media and having a great time doing it!

We invest in our team's success, well-being, and growth. Here’s what you can look forward to:

• Financial Rewards: Enjoy competitive remuneration and a discretionary bonus after 12 months, ensuring you share in our collective success.

• Access to Leadership: Work in a collaborative, no-hierarchy structure with direct access to leadership and the opportunity to work alongside talented, passionate teams.

• Flexible Hybrid Work: Benefit from a balanced work schedule, typically spending 4 days a week in our vibrant Surry Hills office, combining the best of in-person collaboration and flexibility.

• Commitment to Growth: Sharpen your skills with training, professional development memberships, and clear career progression opportunities. We actively support you becoming the best in your craft.

• Time Off to Celebrate: Get an extra day off with dedicated birthday leave!

• Culture & Fun: Experience the fun side of media with:

  • Unforgettable events like axe throwing, office chess tournaments, and pickleball with industry friends.

  • Relaxing activities like puppy yoga, free coffee shouts, and Friday afternoon pub drinks.

• Inspirational Office: Enjoy a positive, agile, and inclusive environment right in our bright Surry Hills office.

• Dog Friendly Office: Bring your best mate (strictly four legged) to work!

About HAVAS

The Havas Village is a unique model — creative, digital, content, PR, media and partnerships, all under one roof. We build teams around our clients’ needs, not our own structures, with offices in Sydney, Melbourne and Brisbane.

Our mission? To make a meaningful difference to the brands, businesses and lives of the people we work with. We’re proud to be a Great Place to Work Certified company.

At HAVAS, we are committed to building a future that is inclusive to all, where you can bring your whole self to work and feel valued, respected, and supported to succeed. We encourage people from diverse backgrounds, identities, beliefs, age, and abilities, including Aboriginal and Torres Strait Islander people, to apply for this or any role with us.

We look forward to meeting you!