SENIOR ACCOUNT EXECUTIVE (EVENTS & LIVE EXPERIENCES)

We’re looking for an ambitious and motivated Senior Account Executive with a passion for sport & entertainment and the precision to thrive in a fast-paced global agency setting. This is an exciting Events role, working across multiple clients, to develop and implement world class events, looking after market and guest communications, ticket and hospitality asset management and supporting with onsite delivery across a wide variety of sports & entertainment rights holders.

This is the perfect opportunity for a confident and highly organised individual, who can thrive in a team environment but is also a self-starter who can work independently. The successful candidate will be joining a creative and dynamic team and supporting ongoing projects.

KEY RESPONSIBILITIES:

Project & Account Management

Manage multiple projects simultaneously, utilizing project management tools and methodologies to ensure efficient workflow and effective communication
Supporting production of documents
Meeting minutes and tracking of actions
Support with finance administration (supplier set up, raising purchase orders, processing of invoices etc)
Creation, on-going management and circulation of project management tools including project plans, status documents, meeting minutes etc
Assist in the development of process improvements and best practices
Prepare comprehensive client reporting, with the view of providing recommendations for continuous improvement, be able to confidently present this to clients
Work cross-functionally with internal teams and external agency partners to ensure smooth operations
Build strong relationship with Rights Holders, ensuring deadlines and updates are communicated and met efficiently
Understanding of client objectives, needs and expectations to ensure all event and hospitality deliverables are met and exceeded

Event Planning

Support with the planning and execution of corporate hospitality programmes at UK Events
Leading operations on projects of a suitable size
Coordinate with suppliers, hospitality providers, rightsholders and third party suppliers to ensure smooth operations and seamless delivery
Support with the creation and distribution of event materials, including invitations, itineraries and event programs
Coordinate guest logistics as required, including travel, transportation, accommodation and ticketing management and access
Support and manage team logistics including travel and accommodation as required

Guest Management System & Ticketing

Lead the day to day management of guest management system and inbox, ensuring communications are managed efficiently and in line with client deadlines and expectations
Management of online ticketing allocations and package approvals through the inbox and GMS
Monitor and check all relevant guest information as it is entered to ensure all data is accurate
Appropriate handling of guest information and updates, including compliance with GDPR policies and procedures
Management of guestlists and ticketing allocations
Creation and distribution of all market communications via market leads and point of contact for key stakeholders.

On-Site Event Support & Delivery

Supporting on-site, assisting in event and guest management and delivery, this may include set up of guest programmes and event spaces, ticketing management and assisting the team to ensure a seamless experience for guests and clients
Support team members, interns and onsite event staff, ensuring they have the resources and guidance needed to assist with event execution
Liaison with suppliers and management of deliveries and team logistics may also be required
Travel and some weekend work may be required (NB this role is predominantly UK based, but international travel may be required)

Desired Skills & Experiences

Experience in event planning and sport or entertainment sponsorship is desired
Proven experience managing client accounts and delivering exceptional service
Excellent project management and multitasking skills, with the ability to work under pressure
Enthusiastic, self-motivated and proactive
Be able to anticipate team and clients’ needs to find ways to add value and be solutions orientated
Presentation skills (verbal and written), internally and to clients / external parties, including use of Microsoft PowerPoint
Excellent attention to detail and rigor
Confident in liaising with multiple stakeholders, personable and able to build strong professional relationships
Energetic self starter with the ability to work in a fast paced, high-pressure environment, including working across various time zones and international travel
Ability to multi-task and be solutions focused
Must be eligible to work in the UK

Location:

The role is based at Fuse, Omnicom Media Group offices at Bankside 2, London (SE1 0SW). Fuse offer flexible working, with employees being office based 50% of the time. Travel and on-site attendance at events will be required.

ABOUT FUSE:

Culturally Connected, Seriously Effective.

A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. These connections make our clients more memorable - the key to unlocking effectiveness.

Our work has won numerous awards, and the industry frequently recognises our people as top performers in their field. We place great importance on trusted relationships, sound moral judgement, and strong governance, all delivered through transparent processes.

We have a fantastic team of 120 in our London HQ and 300 more across offices worldwide, working with incredible clients, including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald’s, and Just Eat Takeaway.com.

EVENTS & LIVE experiences at FUSE:

The Events & Live Experiences team at Fuse manage events, guest programmes, ticketing, and live experiential projects for our clients across major sporting & entertainment properties. Our current event clients include PepsiCo, Just Eat Takeaway.com, Vodafone and Lloyds across events such as the UEFA Champions League, Formula1, Wimbledon and Glastonbury.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Attraction team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on www.omgukcareers.com

Diversity & Inclusion Statement

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

Flexible Working

At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.

Senior Account Executive, Events