Key Responsibilities:
Develop Individual account strategies in conjunction with the General Manager to execute them at the highest service standards and to the full satisfaction of our customers.
Focus on retention and growth of top revenue-generating customers; expand lanes to maximize wallet share
Problem-solve operational challenges internally and externally
Qualify all sales leads and prospecting efforts to pursue potential new customers for Brink’s services, including assessing potential risk and exposure to the company.
Expand market share where Brink’s does not have a strong presence; develop relationships through networking
Respond to RFP’s, follow up on offers submitted to clients and other Brink’s stations.
Help customers as a day-to-day contact while using the appropriate escalation channels as matters arise.
Ensure activities are coordinated with the global team.
Adherence to local, national, and international legislation and procedures (Customs, Compliance, Money laundering etc.).
Build, foster and manage relationships with 20-50 top clients
Utilize the CRM to provide global visibility to activity.
Monitor deals and agreements with customers, affiliates, and subcontractors, ensuring adequate margins, compliance with company procedures.
Communicate with affiliates worldwide regarding opportunities with common international clients.
Manage all aspects of contract maintenance and renewal based on the terms of the agreements; improve the terms of agreement to meet specific Brink’s needs when renewing contracts, particularly when profitability can favorably be impacted; assure that rate increases are administered in a timely and professional manner
Minimum Qualifications:
Proven track record of success selling logistics and freight forwarding services – preferably in High Value Commodities verticals.
Minimum 2-3 years of experience in field sales in logistics/freight forwarding preferred or min 2-3 years sales experience and operational experience
Minimum 2-3 years of experience in meeting or exceeding business goals, including revenue targets, etc. in similar business or with similar business dynamics, i.e. managing and developing senior relationships, managing across multiple functions, departments and opportunities.