About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Security Platform Engineer
Role Summary
The Security Platform Engineer is a hybrid role responsible for providing managed application support for Proofpoint email security platforms (PPS, TAP, TRAP/CTR) while also supporting the AWS infrastructure hosting these services.
The engineer serves as the AWS Subject Matter Expert (SME) within the Managed Threat Protection Services (MTPS) team and partners closely with Professional Services and internal infrastructure teams during deployment and steady-state operations.
Key Responsibilities
Proofpoint Security Platform Support
Provide operational support for Proofpoint email security platforms including PPS, TAP, and TRAP/CTR
Monitor platform health, alerts, and service performance
Troubleshoot application and configuration issues
Implement customer requests such as policy updates, routing changes, and feature enablement
Act as an escalation point for complex customer and platform issues
Participate in on‑call rotation and incident response
Collaborate with Engineering and Professional Services during customer onboarding and transitions to steady‑state support
AWS Infrastructure Support & SME Responsibilities
Serve as the primary AWS Subject Matter Expert for the MTPS team
Support and troubleshoot AWS infrastructure hosting Proofpoint services, including:
EC2 instances and Auto Scaling
VPCs, subnets, routing, and security groups
Application and Network Load Balancers
S3 and EBS storage
IAM roles, policies, and permissions
CloudWatch metrics, logs, and alarms
Perform initial triage of AWS‑related incidents and coordinate escalation to internal infrastructure teams when required
Validate infrastructure health during and after deployments led by Professional Services
Support approved infrastructure changes following established change management processes
Create and maintain AWS operational documentation and runbooks for MTPS
Identify reliability, monitoring, and security gaps and recommend improvements
Qualifications
Required
5+ years of experience in security engineering, managed services, or enterprise technical support
Hands‑on experience supporting Proofpoint email security platforms in production environments
Operational experience supporting AWS‑based infrastructure
Strong understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls)
Experience supporting Linux and Windows systems
Strong troubleshooting, documentation, and communication skills
Preferred
AWS certification (Solutions Architect – Associate, SysOps Administrator, or equivalent)
Experience supporting SaaS or managed security services in AWS
Scripting or automation experience (Python or Bash)
Industry certifications such as Security+, Network+, or CISSP
#LI-PH1
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 111,300.00 - 174,900.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 93,300.00 - 146,630.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 83,600.00 - 131,340.00 USD