Position: Security Operations End User Analyst - Intern
Department: Information Security
Location: 6300 Steeles Ave West, Woodbridge, ON
Hourly Rate: $19/h
Building Futures Together
We are currently seeking a Security Operations End User Analyst – Intern to join our team. At 407 ETR, we are committed to providing meaningful work experiences that empower early career professionals. Our internship program is designed to support your growth, enhance your resume, and pave the way for a successful career. As an intern, you’ll gain hands-on experience, learn from industry experts, and contribute to real-world projects.
Duties and Responsibilities:
Be an integral part of an operational team contributing to the analysis, development, implementation of security solutions and ongoing support of end user incidents
Assist with vulnerability management, ensuring end user devices and supported applications properly patched and security findings are remediated
Responsible for the overall administration of desktop, laptop and peripherals at a specific location
Provide advice and technical guidance to end users and technical resources as the situation warrants
Learn and apply IT Service Management best practices for incident resolution, service processing, and security support.
Participate in design discussions, incident reviews, and demos to share progress and learn from others
Process service tickets and assign them to appropriate service resources as necessary
Help enhance the internship program by participating in career fairs, interviews, and mentorship of future students
Have fun while learning a ton!
Qualifications:
Currently enrolled or completed a post-secondary program in Information Security, Information Technology, Computer Science, or related field
Exposure to various end user technologies and operating systems (MAC, Windows, Android, IOS)
Technical knowledge of End User Applications (Office 365, Active Directory)
Basic understanding of Information Security Principles and Practices
Familiarity and comfort with customer service management.
Interest in analytics, reporting, or data‑driven decision‑making
Strong analytical and problem‑solving skills
Solid written and verbal communication skills
Benefits:
Hands-on experience in a real-world security environment
Mentorship from experienced security professionals
Opportunity to work on meaningful projects that impact the organization
Networking opportunities within the industry
Potential for future full-time employment based on performance
Why Choose 407 ETR:
Inclusive Environment: We foster an inclusive workplace where diversity is celebrated. Your unique perspective matters to us
Mentorship: Our experienced professionals will guide you, helping you develop skills that will serve you well throughout your career
Impactful Projects: Contribute to projects that matter. Your work will directly influence our operations and community
407 ETR Usage: The highway is a taxable benefit which is provided to associates to get to and from work
We are actively seeking to fill this role as it is a current vacancy.
About 407 ETR
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:
Cintra Global S.E., a subsidiary of Ferrovial S.A. (48.29%)
Canada Pension Plan Investment Board (CPP Investments) and other institutional investors with non-controlling interests (44.20%)
Public Sector Pension Investment Board (PSP Investments) (7.51%)
Learn more at 407etr.com
Note: At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.
Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.
Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.