Job Title
Security Officer
Job Description Summary
The Security Officer is responsible for ensuring the safety and security of the premises, personnel, visitors, and assets at the facility site. The role requires close monitoring of operations, supervision of security guards, adherence to SOPs, and coordination with internal teams and external agencies during emergencies or contingencies.
Job Description
2. Key Responsibilities
A. Security Operations
- Monitor site security activities and ensure round-the-clock surveillance.
- Conduct routine inspections of gates, floors, parking zones, basements, and periphery areas.
- Ensure smooth functioning of Access Control Systems (ACS), CCTV, boom barriers, and fire safety systems.
- Authorize and verify entry/exit of employees, contractors, visitors, and materials.
- Ensure proper maintenance of visitor logs, material gate passes, incident reports, and patrolling registers.
B. Team Supervision & Deployment
- Supervise security guards, including deployment, duty roster preparation, and discipline.
- Conduct daily briefing, training, and ensure compliance with SOPs and safety protocols.
- Monitor guard performance and report deviations, absenteeism, or behaviour issues.
C. Emergency Preparedness & Response
- Respond promptly to emergencies such as fire, medical incidents, security breaches, and alarms.
- Ensure readiness of ERT (Emergency Response Team) and conduct periodic mock drills.
- Coordinate with Fire Officer, Engineering Team, and external agencies (police, fire brigade, ambulance) as required.
D. Surveillance & Incident Management
- Monitor CCTV cameras and security control room activities.
- Report suspicious activities, unauthorized entries, or potential risks.
- Conduct investigation of incidents and prepare detailed incident/accident reports.
- Escalate critical issues to management as per escalation matrix.
E. Asset Protection
- Ensure protection of company assets, critical equipment, and restricted areas.
- Support in monitoring movement of high-value items, contractors, and vendors.
- Ensure proper locking/unlocking of facility areas as per schedule.
F. Documentation & Reporting
- Maintain records including attendance, patrolling sheets, shift reports, incident logs, and visitor records.
- Submit daily security reports to Security Manager and Building Management Team.
- Ensure compliance with company policies and statutory norms.
3. Required Skills & Qualifications
Essential
- Minimum 3–7 years of experience in Security Operations at a Facility Management / Corporate / Commercial site.
- Strong understanding of Access Control, CCTV operations, fire safety basics, and emergency management.
- Ability to lead and supervise security personnel.
- Good communication skills (English & Hindi).
- Basic computer knowledge (MS Office, email reporting).
Preferred
- Ex-Servicemen / Candidates with Security training certification.
- Experience in handling crowd management, VIP visits, audits, and FM site operations.
4. Personal Attributes
- Physically fit with strong alertness and observation skills.
- Calm under pressure, disciplined, and proactive.
- Integrity, accountability, and professional conduct at all times.
- Strong interpersonal and coordination abilities.
5. Working Conditions
- Site-based role with rotational shifts.
- Extended working hours during emergencies, audits, events, or VIP visits.
INCO: “Cushman & Wakefield”