Secretary

Secretary

Department: Legislative Branch

Location(s): Washington, District of Columbia

Salary Range: $51957 - $67543 Per Year

Job Summary: This position is located in the Health Services Division, Integrated Support Services Directorate, Chief Operating Officer. The position description number for this position is 453041. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flexitime work schedule. This is a non-supervisory, bargaining unit position.

Major Duties:

• This position is in the Health Services Division (HSD) within the Integrated Support Services Directorate (ISS). The Health Services Division is responsible for the occupational health and wellness program and workers compensation program for Library employees and emergency medical response for employees and visitors to the Library. The Secretary is responsible for providing exemplary customer service in the form of greeting and registering employees arriving at the clinic, answering phones and assessing the nature of the calls and referring customer issues to healthcare providers (Medical Doctors and Nurse Practitioners) as necessary. This also includes assisting employees with the submission of medical documentation and providing administrative assistance to health care providers by collecting and entering data and maintaining fully complaint health records while adhering to patient confidentiality. Customer focus, discretion, tactfulness, courtesy, and follow-through are key elements of this position. The Secretary may also assist in scheduling appointments/meetings, reserving conference rooms, assembling meeting materials and reports, and assisting the office manager in maintaining and ordering office supplies and tracking requisitions to ensure timely completion. May be assigned Web TA timekeeper duties. Proficient in the use of Microsoft Office software. The Secretary will also review, process, and screen incoming physical and email correspondence in accordance with priority and route and distribute physical mail and email to appropriate individuals. Establishes and maintains office records of suspense files to ensure actions are up to date and follows up on suspense dates to ensure that required actions and responses are made within a specific deadline. When directed, the secretary prepares a variety of correspondence, reports, and other documents, and proofreads/editis correspondence and documents for correct grammar, spelling, capitalization, punctuation, and format. Creates and maintains information in office databases to include electronic medical records. Develops methods for automating recurring reports and retrieves information from various Library systems to produce reports in response to requests for information and tracks performance. Performs records management duties and responsibilities. In coordination with the HSD office manager, creates, organizes, maintains, and manages the office file plan in accordance with Library of Congress policies. Maintains all other folders in accordance with records management policies. Maintains technical publications and manuals. Ensures publications are current and correctly posted, and obsolete publications are rescinded in a timely manner. Participates in the development and implementation of administrative procedures. Identifies areas for improvement and recommends procedures, reporting and/or control mechanisms to enhance operations. Performs other duties as assigned. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Qualifications: Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to perform office coordination activities.** Knowledge of mail, correspondence, and report processing.** Ability to provide customer service and support.** Ability to plan, organize and execute work. Ability to Communicate Effectively Other than in Writing.

How to Apply: Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume and upload it to your profile in the "Resume" section. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers one option that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:00pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

Application Deadline: 2026-03-16