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Key Responsibilities
• Works to uphold Discovery Land Company Sequence of Service for F&B outlet.
• Partners with the Food and Beverage and Culinary leadership team to create exemplary culinary standards and an environment of continual improvement.
• Coordinates restaurant activities with Culinary team to optimize member service.
• Work with Catering & Events Manager on events.
• Oversees daily operations of F&B direct service at restaurant outlet.
• Effectively monitor the operation through observation and teamwork, ensuring presence is always on the floor.
• Assist with all member or guest issues/concerns in a professional, courteous, and prompt manner.
• Ensures guest histories are maintained and updated on a daily basis.
• Schedules working hours of all restaurant employees, taking into consideration the volume of expected business but careful at all times to conserve labor cost.
• Oversee the Food and Beverage department standards are adhered to at all times throughout the operation service areas.
• Ensure all cleaning schedules, temperature records, opening/closing checklists are completed and recorded daily.
• Ensure fast, courteous, and efficient service, and adherence to safety and service guidelines.
• Practices and trains up selling to maximize average spend per cover.
• Ensures all department staff are fully trained through on-going on-the-job training, and trains in yield management skills.
• Conducts daily briefings to communicate necessary information and to provide objective and constructive feedback to employees.
• Take time to listen to employee concerns and deals with any challenges in a timely manner.
• Counsels subordinates in work related matters.
• Develops team’s focus and attention on F&B Service Standards.
• Ensures attendance on behavioral and vocational training programs, and personally conducts key training for employees in the outlet.
• Any other duties as assigned.
Qualifications
• A degree in Hospitality Management or Culinary Degree.
• Four (4) or more years’ experience in a luxury full service environment is preferred.
• At least one (1) year experience in a leadership service role or similar capacity role with exposure in food and beverage standards.
• Knowledgeable of HACCP & local food safety standards.
• Strong leadership skills with the ability to effectively train others and maintain accountability of staff.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
About Us
Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - http://gozzerranchclub.com
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.