Scrum Master

What is the Opportunity?

Digital Cheque Processing Group is seeking a high-performing and motivated Scrum Master to join its Agile Delivery team. We are a technology team driving software solutions supporting cheques processing and returns of cheques from other financial institutions, indirect clearers, and corporate clients through various channels.

In this role, you will be collaborating with Technology, Operations and Business partners to ensure successful delivery of initiative objectives. You will be responsible for mobilizing and leading the delivery with internal and external stakeholders, champion a culture of continuous improvement within the delivery practice and removing any impediments that obstruct a team’s pursuit of its goals.

What will you do?

• Lead Agile delivery from initiation through release, providing oversight to ensure alignment with RBC’s Enterprise Initiative Management framework and practices.

• Collaborate with Product Owner, stakeholders and solution teams to develop release plans and prioritize deliverables

• Facilitate discussions supporting decision-making, goal setting and conflict resolution

• Remove impediments to success delivery through the proactive management of external dependencies, problem-solving and the development of new solutions or approaches to ongoing challenges

• Accountable for creating and maintaining appropriate vehicles for open communication within the scrum team to create a trusting and safe team environment

• Communicate cross functionally, ensuring transparency of progress and outcomes and facilitate status updates, product demos and retrospectives

• Provide proactive coaching to the team and recommend process improvements to optimize team productivity

• Creative self-starter and efficiency advocate committed to continuous improvement

• Growth mind-set coupled with an understanding that relationships and human interaction are key to leading teams

What do you need to succeed?

Must have:

• 2+ years of experience as a Scrum Master/Delivery Manager

• Knowledge of project management best practices, Agile, SDLC and PMLC methodologies

• Excellent interpersonal, clear and concise communication (written and verbal), and relationship building skills

• Skillful in Project Management and team collaboration tools, JIRA, Confluence

• Certified Scrum Master/PMP Certification or equivalent

Nice to have:

• Banking experience in particular Technology and Operations teams

• Adopted AI tools as part of daily workflows and exploring new opportunities for further efficiency improvement

What’s In It For You?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact through collaborative team culture that values innovation, teamwork, and stakeholder engagement 

• Work in a dynamic, collaborative, progressive, and high-performing team

• Access to cutting-edge technology and industry trends in payments modernization 

• Recognition and reward for outstanding performance

#LI-POST

#TECHPJ

Job Skills

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results-Oriented, Scrum (Agile), Staying Focused

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-12-082026-01-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.