Scrum Master - Marketing Communication & Digital Marketing

Job Description Summary

Job Description

We are the makers of possible  

  

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

 

About the role:

In this role you will partner with the product owner on projects, and the overall cross-functional team, to support the successful global launch of a key initiative for bdbiosciences.com. You will lead projects aimed at improving customer experience through the eBusiness channel including web, e-commerce, B2B, punchout and other digital channels. You will also support the team that leads multiple related but distinct projects, with members of marketing, IT, shared services (legal, regulatory, etc.), and external vendors to ensure seamless execution of all phases through launch.

 

Key responsibilities include:

• Works with product owner and other functional leaders to ensure the appropriate core team resources and the external strategic partners are committed to the projects and supply to the expected levels.
• Develops detailed program/project execution plan, and manages implementation processes including financials, progress tracking, metrics, monitoring change control process, testing, release to production and on-time delivery within budget constraints.
• Provides overall communication and works with all areas affected by the program/project.
• Drives the team to project completion ensuring that we are creating best-in-class product and service experiences.
• Coordinates cross-team dependencies or participate in Scrum of Scrums, if applicable.
• Provides regular status updates, dashboards, and reports to leadership.
• Improves project workflows, documentation, and team productivity.
• Identifies opportunities for automation, process optimization, and better team coordination.
• Facilitates all scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospective.
• Ensures Scrum events are efficient, valuable and time-boxed.
• Facilitates coordinate and track UAT for major enhancements and projects.
• Builds a safe and trustful environment with an emphasis on problem-solving and psychological safety.

About you:

 To succeed in this role, someone needs to be highly organized and skilled at managing complex projects across multiple teams, with strong communication and collaboration abilities. They should be comfortable working in an Agile environment as a Scrum Master, able to remove obstacles, keep projects on track, and ensure seamless execution. A focus on customer experience and digital solutions is essential, along with adaptability to handle competing priorities in a fast-paced global setting.

 

Required education and experience

• Bachelor’s degree in computer science, Engineering, Information Systems, or related field
• First or second level Scrum Master (CSM, ACSM, PSM I/II) or Certified Scrum Professional (CSP)
• At least 4 years of experience in technical project management, program management, or related technical roles
• Expert-level knowledge of JIRA and Confluence, with the ability to customize them based on project needs
• Experience working with Agile, Scrum, or Kanban methodologies.
• Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement.
• Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing hurdles / obstacles.
• Proven a track record of overcoming project crisis.
• Ability to lead cross-functional leadership in a global, fast-paced, matrix organization.
• Strong analytical and problem-solving skills.

 

Preferred qualifications:

• Ecommerce experience highly preferred
• Technical knowledge preferred

 

 

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. 

 

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Why Join Us? 

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of our health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.   

To learn more about BD visit  https://bd.com/careers 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. 

Required Skills

Optional Skills

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Primary Work Location

USA CA - Milpitas 155

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information