Scrum Master

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Senior Scrum Master

ABOUT THE JOB (JOB BRIEF)

Aligns with the Product Owner in the delivery of business value, facilitating the events of each Sprint using collaborative discussion and promoting self-organization, team accountability, and continuous improvement.  Interacts/coordinates interdepartmentally across the enterprise and implements best practices.  Utilizes principles and framework of Agile & Scrum, while ensuring overall alignment to Key’s adoption of Agile (aka Continuous Delivery). Ensures adherence to quality standards and facilitates team reviews of Sprint deliverables. Communicates team impediments and helps to resolve. Provides coaching, guidance, and expertise in Scrum practices to delivery team members.  Adept in risk management and organizational change mangement methodologies and techniques. Facilitates dialog and discussion to quickly identify alternative, creative solutions.  Presents effectively to squad / tribe and all levels of management.


ESSENTIAL JOB FUNCTIONS
• Lead and coach the squad and apply appropriate Agile/Scrum principles to create or enhance the timely delivery of valuable products.
• Work with Product Owner to evaluate team cohesion and effectiveness and provide recommended changes as needed.
• Help drive the adoption and implementation of Agile practices across the enterprise.
• Lead and coach employees from various functions to create new processes.
• Coordinate work across divisions, and collaborate in solving problems as one team. 
• Active participation in the Continuous Delivery Community of Practice to help drive continuous improvement of the agile discipline at Key.
• Monitor, improve, and innovate within the scrum process and help to solve/remove impediments in the development process.
• Recognize and remove external distractions.
• Foster self-organization and a collaborative Agile/Scrum team.
• Support the Product Owner by maintaining focus on the agreed sprint goals and prioritizing outcomes over outputs at the product and sprint backlog levels.
• Support squad engineering practices and long-term integrity & viability of the codebase.
• Promote a general "shift-left" development approach, facilitate pair- and mob-programming and automated testing as necessary.
• May lead multiple squads.

REQUIRED QUALIFICATIONS
Education/Certifications:  Bachelor’s Degree or equivalent work experience required. 

Scrum Master Certification required.

PMP certification preferred.

Experience:  5+ years of scrum master experience required. Previous experience leading and managing data and technology solutions preferred.

Competencies and Skills: 
• Extensive knowledge of the principles, components and features of scrum methodology; ability to apply this methodology to manage software product development processes.
• Extensive knowledge of effective agile project management strategies and tactics and ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Extensive knowledge of and ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.
• Extensive knowledge of activities, practices, deliverables and application release techniques; ability to manage and control the implementation of new or enhanced applications into a production/live environment.
• Basic knowledge of and experience in constructing software products or systems in line with product requirements.
• Extensive knowledge of the necessity to adapt self and team to evolving business needs and ability to develop and implement new ideas and initiatives that improve the organization's performance in light of new requirements.
• Extensive knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
• Extensive understanding of the criticality of getting things done in spite of current circumstances and the ability to utilize assigned resources and leverage back-channel resources (individuals or teams) to achieve or exceed planned outcomes.
• Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
• Working knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations.
• Extensive knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.
• Extensive knowledge of group facilitation best practices and ability to design and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
• Extensive understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.

NEED EQUAL PAY

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 12/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.