Scrum Master

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

The Scrum Master ensures successful program delivery by facilitating agile practices, supporting program management, and enabling cross-functional alignment.

Key Responsibilities

• Program Support: Monitor budgets, metrics, and risks; provide insights for corrective actions.
• Planning & Delivery: Assist in defining scope, timelines, and risk mitigation; track progress and resolve blockers.
• Agile Facilitation: Organize and lead agile ceremonies (stand-ups, sprint planning, retrospectives) and program meetings.
• Reporting & Documentation: Prepare progress reports, maintain documentation, and ensure stakeholder communication.
• Team Coaching: Support agile teams, remove impediments, and promote continuous improvement.
• Risk & Issue Management: Track issues, perform root-cause analysis, and escalate as needed.
• Administrative Coordination: Manage calendars, action items, and stakeholder coordination.

Expected Deliverables

• Program Management Plan, Governance Framework, Program Charter
• PMO Setup, Stakeholder Management Plan, Monitoring & Reporting Plan

Qualifications

• Bachelor’s degree in IT, Business, or related field.
• 3+ years of experience as a Scrum Master or in Agile project delivery.
• Strong knowledge of Agile frameworks (Scrum, SAFe, Kanban) and project management principles.
• Excellent facilitation, communication, and stakeholder management skills.
• Proficiency in tools like JIRA, Confluence, and MS Office.
• Ability to manage multiple priorities in a fast-paced environment.