Initial Posting Date:
04/27/2026Application Deadline:
05/04/2026Agency:
Department of Human ServicesSalary Range:
$6,834 - $10,076Position Type:
EmployeePosition Title:
Screening Consultant, Operations & Policy Analyst 3Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
The Oregon Department of Human Services is seeking a collaborative and mission-driven Operations & Policy Analyst to join the Office of Training, Investigations and Safety (OTIS). Our Investigations Unit is a dedicated team working across the state to protect vulnerable individuals by ensuring reports of abuse and neglect are addressed with care, integrity, and urgency. In this role, you’ll help lead critical initiatives, support high-impact investigations, and partner with internal and external stakeholders to strengthen systems that keep Oregonians safe.
Summary of Duties
As an Operations and Policy Analyst 3, you will:
This position leads and supports key projects, screening coordination, and data analysis for the OTIS Investigations Unit. The role manages projects from planning through completion, helps improve processes using Lean methods, and tracks progress through data and performance reporting.
A core responsibility is overseeing daily screening of child abuse reports, reviewing cases, guiding staff, making screening decisions, and assigning investigations. The position also serves as a liaison with partners such as the Child Abuse Hotline and law enforcement, while handling sensitive and confidential information.
This role provides leadership to screening staff, develops training and performance tools, and uses data to identify trends, improve practices, and support decision-making. It also prepares reports, briefings, and recommendations for leadership.
In addition, this position plays a key role in policy development and analysis. Responsibilities include researching and writing policy, supporting legislative and rulemaking processes, coordinating with stakeholders, and helping implement program and system improvements. The position ensures policies and procedures align with laws, rules, and agency goals, and helps drive continuous quality improvement across the program.
Minimum Qualifications
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work, OR;
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
Essential Attributes
We are looking for candidates with:
Experience in coordinating and overseeing child abuse complaint review and investigative assignments: Managing the intake and assessment of reports, making timely and appropriate assignment decisions, and ensuring alignment with policy and child safety priorities.
Experience in promoting and supporting a respectful, inclusive, and discrimination-free workplace: Contributing to a diverse workforce, modeling inclusive practices, and addressing behaviors that do not align with equity and professional standards.
Experience in serving as a liaison with external partners: Collaborating with entities such as the Oregon Child Abuse Hotline and law enforcement to ensure effective communication, coordination, and case handling across agencies.
Experience in developing programs, policies, and legislative proposals in collaboration with stakeholders: Working with community partners, advocates, and staff to design, analyze, and implement policy and program changes, especially when balancing differing perspectives.
Experience in handling confidential and sensitive information: Managing sensitive case details and personnel-related information with discretion, professionalism, and adherence to privacy requirements.
Experience in communication and technical writing: Preparing clear, concise reports, briefings, and guidance documents; explaining complex information to diverse audiences; and supporting training efforts.
Attention all candidates! A cover letter of no more than two pages is required and must clearly address how you meet the essential attributes listed above. Applications submitted without a cover letter will not be considered. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Working Conditions
Regular interaction with the public, including occasional contact with individuals who may be experiencing frustration or having a challenging moment.
Remote work will be considered in filling this position. The ability to report to a Salem office is required when training, business or operational needs are dependent on onsite activities.
Some travel is required. Any travel-related costs, including lodging or airfare needed to attend meetings, training, or other business activities, will be the responsibility of the person hired for this role.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
Current and former servicemembers of the Oregon National Guard are eligible for preference in public employment, who meet the qualifications of the position. For more information, please visit, https://www.oregon.gov/jobs/Pages/Veterans.aspx
General Information
This is a permanent, full-time position and is a Management Service, Non-Supervisory position and is not represented by a union.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Ryan Bennett. If you contact the recruiter, please include the job requisition number: REQ-199195.
Email: Ryan.Bennett@odhs.oregon.gov