About the Role:
We’re seeking a Schemes Account Manager to join our NMUK Broker Channel—the largest and fastest-growing part of our UK business. This is a high-impact role at the heart of our dedicated Schemes function, handling delegated authority business across multiple product lines (PI, Care, Tech, Life Science, Construction, and BTE Legal Expenses).
You’ll be the go-to authority for our broker partners, ensuring exceptional service, strategic oversight, and strong performance across all scheme accounts. This is your chance to shape relationships, influence outcomes, and drive growth in one of the most dynamic areas of our business.
What You’ll Do:
Own the Relationship: Act as the main point of contact for broker partners, delivering swift, proactive support and building long-term trust
Lead Performance Reviews: Organise and run Quarterly Business Reviews, using data and insights to drive improvements and retention strategies
Champion Growth: Support the Head of Schemes Development in implementing our growth plan and onboarding new scheme opportunities
Collaborate Across Teams: Work closely with Underwriters, Broker Development, Operations, Governance, and Claims to deliver seamless oversight
Analyse & Influence: Use performance data to identify trends, provide actionable insights, and articulate outcomes to partners
What You’ll Bring:
Experience in General Insurance, with a strong background in delegated authority business within the UK Broker/MGA market
Proven success in account management and scheme oversight
Strong customer management skills—internal and external
Ability to interpret and present performance data confidently
A proactive, self-starting approach with a passion for building relationships and getting results
Why Markel?
A great starting salary plus generous bonus scheme & strong benefits package…
25 days paid holiday (pro rata) plus Bank Holidays, with the opportunity to buy / sell extra leave
Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!
Ready to Make Your Mark?
If you’re excited by the opportunity to lead, influence, and grow in a business that values integrity, innovation, and people, we’d love to hear from you.
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
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