Alcority

Scheduler

Cleveland, OH Full time
The Care Team is seeking a new Scheduler to join our growing Hospice Team in Cleveland!

At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life’s most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com

What Can Traditions Health Offer?
· Work/Life Balance
· Contribute to a great hospice team!
· Competitive Pay and Benefits
· Supportive Senior Staff

Primary function is to facilitate the intake referral process, coordinate care with the interdisciplinary team and the referral source

Job Qualifications:

Education: High diploma or equivalent

Experience: At least one year of experience is preferred, working in a health care related industry.

Knowledge and Skills:

  • Must be able to read and write in English and follow instruction

  • Employee should possess reasonable knowledge in computer systems

  • Able to communicate well both verbally and written

Transportation: Reliable transportation and valid and current driver’s license and auto insurance.

Environmental and Working Conditions:

Works in a routine office environment. Noise level may be moderately high, ability to work a flexible schedule and extended hours. Ability to travel locally and some exposure to inclement weather. Possible exposure to toxic materials, toner, etc.

Physical and Mental Effort:       

Prolonged sitting and some standing required. Occasional need to lift, pull, carry and push items weighing up to fifty pounds. Requires working under some stressful conditions to meet deadlines. Requires the potential facilitating of patient/family individualized needs under time constraints. Requires hand-eye coordination and manual dexterity. Required problem solving skills.

Essential Functions:

  • Understands and exhibits Traditions Health Care Mission Statement

  • Understands and exhibits Traditions Health Care Core Values

  • Coordinate/Communication the routine office environment under the guidance of the Branch Director

  • First responders to phones- Ensuring phones are answered and calls are directed professionally and efficiently to appropriate staff while maintaining a pleasant and helpful demeanor.

  • Schedule and appropriately document patient schedules in a timely manner.

  • Participate in coordinating care with management and patient interdisciplinary team.

  • Monitor and Schedule visits Nursing and other disciplines as needed for patient in EMR

  • Maintain responsible position and process work flow in HomeCare HomeBase

  • Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.

  • Provide excellent customer service to patients/family, team members and other health care professionals

  • Report and monitor compliance of policies and procedures according to Medicare guidelines and Company policies.

  • Demonstrate commitment, professional growth and competency.

  • Provide computer support and data entry

  • Complete all other duties as assigned in a timely manner

The Care Team is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits for eligible employees include:

  • Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.
  • Health Savings Account with employer contribution
  • Company sponsored life insurance
  • Supplemental life insurance
  • Short and long-term disability insurance
  • Accident & Critical Illness
  • Employee Assistant Program
  • Generous PTO (that increases with your tenure)
  • 401(k) Retirement Plan with Employer Match
  • Mileage reimbursement
  • Continuing education opportunities

We aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance.

Traditions Health is becoming The Care Team, aligning with a leading provider of hospice care, committed to providing the best possible care to their patients and families, and employees. Candidates selected for this position will transition to employment with The Care Team effective January 1, 2026. You will have the opportunity to contribute to meaningful work,  supported by The Care Team values, resources, and commitment to caring for the communities we serve.

Careers: We are always looking for Top Talent to join our trusted team at Traditions Health, where you will make a difference in the lives of your patients, co-workers, and the communities you serve. Apply now to connect with a recruiter to learn more about our opportunities.

Equal Employment Opportunity:

Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.