Position Title
SBL Collateral Monitoring LeadLocation
New York, NY 10018Job Summary
The SBL Collateral Monitoring Lead is responsible for supporting both the build-out and ongoing operations of the Bank’s collateral monitoring function. This role has a dual mandate:Job Responsibilities:
Product Build, System Design & Implementation
Participate in the end-to-end implementation of the Bank’s collateral monitoring system, including requirements gathering, UAT, workflows, exception handling, and reporting automation.
Help draft and refine collateral monitoring procedures, process flows, control frameworks, and escalation paths.
Support system integration activities, including testing data feeds, API validations, and exception reconciliation.
Identify system gaps, propose solutions, and raise issues in a timely manner during testing and pilot phases.
Daily Collateral Monitoring & Transaction Oversight
Execute daily collateral monitoring: updates, margin status, securities eligibility checks, concentration limits, and exception reviews.
Research and manage Shortfalls/Legal Status and communications.
Escalate issues to Head of SBL, Credit, and Risk teams according to established protocols.
Prepare and distribute daily/weekly/quarterly internal dashboards and reports, including stress test outputs, volatility monitoring, exposure summaries, and KPIs.
Client & Advisor Support
Serve as point of contact for collateral-related inquiries from Private Client Groups (PCGs), bankers, advisors, and internal stakeholders.
Provide clear explanations on margin calls, eligibility rules, collateral movements, and pledge mechanics.
Partner with the Head of SBL and Operations teams to resolve complex sensitive collateral issues.
Account Maintenance & Transaction Processing
Process collateral-related transactions including pledge requests, collateral booking, and releases, ensuring accuracy and proper audit trail.
Accurately evaluate daily servicing transactions (i.e., line advances, collateral withdrawals, paydowns and payoffs), engaging appropriate stakeholders.
Review and validate loan-level and security-level overrides in line with policy, internal governance, and system controls.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education level required: Undergraduate Degree (4 years or equivalent) Bachelor’s degree in Finance, Economics, Business or related field.
Minimum experience required: 6+ Years of experience in collateral monitoring, lending operations, or securities-related functions (SBL, margin lending, brokerage operations, private banking operations, or similar).
Strong understanding of securities products, market valuations, margin mechanics, and risk concepts.
Proficiency in Excel; comfort learning new systems and tools.
Excellent communication skills and the ability to explain technical concepts to non-technical audiences.
Exceptional attention to detail, accuracy, and ability to manage time-sensitive workflows.
Familiarity with SBL advance rate schedules, margin call tiers, Reg U concepts, and pledged asset controls.
Experience in a private banking, wealth management, or institutional lending environment.
Preferred Qualifications:
Experience working on system rollouts or platform implementations (UAT, testing, process design).
Experience with collateral monitoring platforms, or data vendors.
Job Competencies:
Analytical & Detail-Oriented. Able to identify discrepancies, evaluate risk signals, and maintain data integrity.
Strong ability to follow procedures, flag exceptions, and operate within a controlled environment.
Works closely with Lending, Credit Risk, Technology, and client-facing teams.
Responds quickly and professionally to internal partner inquiries.
Comfortable working in a fast-paced environment undergoing build-out and change.
Takes responsibility for tasks with minimal oversight, closes loops, and escalates appropriately.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank