SBA Eligibility Officer

Location:

4224 Ridge Lea Road, Amherst New York

ABOUT THE JOB (JOB BRIEF)

SBA Eligibility Officers are responsible for reviewing Key Bank’s Small Business applications for adherence to the SBA’s requirements assuring that the agency guarantee can be enforced. The position will serve as a subject matter expert on the SBA’s Standard Operating Procedures (SOP) and a point contact for the underwriting and closing teams. Additional responsibilities include ensuring that all required loan conditions are sufficient and properly documented and in compliance with SBA and bank policy.

• Responsible for reviewing new credit application packages for adherence to credit policy and SBA requirements and determination of appropriate due diligence necessary to ensure proper eligibility compliance

• Review financial statements and all other relevant financial analysis, as well as non-financial data, to develop a concise and focused analytical foundation for a credit decision

• Collaborate with underwriters, bankers and credit partners to drive the efficiency and effectiveness of the credit process to meet client expectations

• Ability to review high volumes of applications in a timely manner to develop a concise focused foundation for SBA eligibility decisioning

• Decision loans within delegated authority or recommend decision to appropriate credit partner

• Monitor and identify risks within the existing portfolio

• Identify and escalate material issues or trends in a timely manner

• Coordinates with internal partners to drive efficiency and effectiveness in the application process to meet client expectations

• Serves as mentor, coach and trainer for the analyst and underwriting staff as it relates to credit and SBA requirements

• Ability to manage application workflow

• Maintains comprehensive knowledge of SBA policies and lending programs and remains up to date with changes

• Provides on-going training to Key Bank’s Small Business teams on SBA eligibility, lending programs and policies.

• Support and participate in SBA special projects as needed.  Examples could include process improvements, implementing change across, credit, and the line of business, etc.

• Bachelor’s Degree with a preferred focus on business course work, or equivalent work experience.

• Prior business, commercial, or related credit underwriting experience with preference of at least 3 years, to include experience working with the SBA loan programs.

• Extensive knowledge of the SBA’s Standard Operating Procedures (SOP) and eligibility guidelines

• Satisfactory understanding and knowledge of commercial credit policies, procedures, and loan systems.

• Familiarity with, and understanding of, commercial credit underwriting/approval methodologies and their use.

• Ability to work well individually as well as part of a team.

• Proven leadership abilities

• Accomplished self-starter and well-organized in thought and action.

• Possess a process improvement mindset.

• Strong organizational skills, ability to set priorities in a multitask environment.

• Commitment to core values; Teamwork, Respect, Accountability, Integrity, Leadership.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 12/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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