SATIC - Legal Transformation Consultant

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In contract lifecycle management technology (CLM) at PwC, you will specialise in providing consulting services for implementing CLM technology solutions. You will have extensive experience in various CLM technologies.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

About the team and what it does – Legal Transformation

The Legal Transformation team helps General Counsel and legal leadership teams shape strategy, build business cases for change, and transform in‑house legal functions so that Legal teams deliver greater value to stakeholders in a compliant, cost‑effective and technology‑enabled way.

We provide an end-to-end service, guiding clients through strategy definition, target operating model (TOM) design and implementation, organisation design and governance, demand and stakeholder management, sourcing strategy, process optimisation, data and performance, technology strategy and implementation, and change management.

Role and responsibilities

As a Senior Associate you will own defined workstreams and be client facing - shaping insights, delivering analysis, and helping implement change across people, process and technology for corporate legal departments.

Strategy & Operating Model

· Support initiatives with General Counsel and legal leadership teams to shape legal strategy and define future‑state vision for the function.

· Support design and implementation of target operating models (TOM), including roles, structure, governance, sourcing and service delivery approaches.

· Build business cases for change, quantifying cost/benefit, headcount, technology and risk considerations.

· Baseline the current state through process mapping, performance measurement and cost analysis to identify improvement opportunities and quantify benefits.

Technology Strategy, Data & AI

· Support initiatives to develop legal technology strategies and multiyear roadmaps aligned to business and legal objectives.

· Support vendor market scans and assessments, including long‑list/short‑list creation, evaluation criteria and scoring, and facilitation of demos and proofs‑of‑concept.

· Capture and document technology requirements (functional and non‑functional) and translate legal/business needs into solution designs.

· Build detailed legal technology implementation and adoption plans, and support on RFP definitions, vendor selection, pilots and implementation (for CLM, legal front door, matter management, document and knowledge management and AI solutions).

· Support on design of solutions and governance for legal front door, matters, document and knowledge management, CLM, and AI use cases.

· Create executive ready deliverables (presentations and data visualisations) that communicate insights, options and recommendations.

Stakeholder Engagement & Change

· Plan and support delivery of stakeholder interviews and workshops; manage day‑to‑day project communications and contribute to change management activities to embed new ways of working.

· Design training, communications and adoption plans (including AI and automation enablement); support UAT and post‑go‑live activities.

Commercial & Governance

· Build and refine business cases and narratives for legal transformation initiatives, including benefits modelling, cost modelling and value tracking.

· Contribute to engagement financials, risk processes and delivery governance (RAID, quality and compliance).

· Coach and review the work of junior team members; contribute to knowledge, methods and thought leadership.

Experience Required

· Experience in legal transformation, legal operations or consulting - covering Target Operating Model (TOM) design and implementation, process improvement, performance baselining or operating‑cost analysis in a legal context.

· Proven ability to build business cases for change (benefits, cost, risk) and develop materials that outline recommendations to senior stakeholders.

· Practical involvement in legal technology across discovery, market scan/assessment, requirements definition, selection and implementation.

· Hands‑on experience across legal technology e.g. legal front door, matter management, document and knowledge management, CLM, or Legal AI tools

· Strong analytical and communication skills with the ability to craft client ready deliverables and data visualisations (PowerPoint; Excel; exposure to Power BI desirable).

· Project management capability in fast‑paced environments; experience coordinating multi‑workstream delivery and supporting change management.

· Exposure to contract operations delivery is desirable but not essential.

· Prior experience in a Big 4, professional services, ALSP, or law firm environment, as well as relevant qualifications (e.g. Law degree, Lean Six Sigma, Agile), would be advantageous but are not essential.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

May 2, 2026