PwC

SATIC - CLM Business Analyst / Configuration Analyst

Johannesburg Full time

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In contract lifecycle management technology (CLM) at PwC, you will specialise in providing consulting services for implementing CLM technology solutions. You will have extensive experience in various CLM technologies.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Apply a learning mindset and take ownership for your own development.
  • Appreciate diverse perspectives, needs, and feelings of others.
  • Adopt habits to sustain high performance and develop your potential.
  • Actively listen, ask questions to check understanding, and clearly express ideas.
  • Seek, reflect, act on, and give feedback.
  • Gather information from a range of sources to analyse facts and discern patterns.
  • Commit to understanding how the business works and building commercial awareness.
  • Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Role Summary

The Associate will support Contract Lifecycle Management (CLM) and AI-enabled contracting engagements by assisting with current-state documentation, functional analysis, technology evaluation, and CLM configuration activities. This role provides hands-on exposure to leading CLM platforms, AI use cases in contracting, and implementation delivery.

Key Responsibilities

Business Analysis & Current-State Documentation

· Support documentation of current-state contract processes, workflows, systems, and data flows

· Assist in requirements gathering through workshops, interviews, and document analysis

· Prepare process maps, functional requirement documents, and user stories

· Support gap analysis between business requirements and CLM platform capabilities

CLM Technology & AI Enablement

· Assist in evaluation of CLM platforms

· Support preparation of vendor comparison materials, demos, and prototypes

· Assist in identifying AI use cases such as contract extraction, clause analysis, and obligation tracking

· Keep up to date with market trends in CLM and legal technology

Configuration & Implementation Support

· Assist in configuration of CLM tools including structuring and configuration of Contract templates and clause libraries; Metadata models and contract attributes; Workflows, approvals, and notifications

· Support system testing, defect tracking, and UAT activities

· Assist with training documentation and end-user support during go-live

Project, Pursuit & Firm Support

· Support pursuit teams by reviewing RFP requirements and assisting with response content

· Assist in building functional prototypes of common CLM solutions

· Develop familiarity with PwC delivery methodologies, systems, and governance processes

Skills & Experience

· 1–2 years of experience in Business Analysis, CLM, or Technology Consulting

· Foundational understanding of contracting and CLM concepts

· Exposure to at least one CLM platform preferred

· Strong analytical, documentation, and communication skills

· Proficiency in Microsoft Office (Word, Excel, PowerPoint; Visio preferred)

What Sets You Apart (Preferred)

· Entry-level or in-progress accreditation in any of the leading CLM platforms

· Awareness of AI capabilities in CLM tools and contracting use cases

· Exposure to cloud platforms (e.g., Salesforce ) or basic technical background

· Interest in solution design and legal technology innovation

Travel Requirements

Available for Work Visa Sponsorship?

Job Posting End Date

May 3, 2026