Management Level
Senior Associate
Job Description & Summary
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.
As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Job Description
As a Senior Associate, you take the lead on learning projects, managing stakeholders across Operate and contributing to high-quality, innovative learning solutions. You are expected to coach others and model effective communication and collaboration. You partner with the business to identify learning needs and deliver impactful solutions that support both organisational and individual growth.
Requirements of the Role
- Support learning solution scoping for stakeholders to decide on the correct learning solution for a business need and a global audience
- Work with and manage key stakeholders from across Operate
- Take lead on design projects, adhering to design project timelines
- Clearly communicate progress and escalate risks and issues to management
- Coaching others on design, delivery and innovation skills
- Communicate complex information clearly in a design and delivery environment. Use storytelling to engage and influence the audience
- Effective delivery of learning solutions in-person, hybrid and online
- Effectively manage behaviours in training delivery to ensure audience engagement and learning transfer
- Be comfortable in dealing with unforeseen circumstances with training delivery
- Responsible for effective training preparation ahead of delivery
- Proactively seeks feedback and begins coaching junior colleagues through knowledge sharing.
- Champion innovative thinking by embracing new ideas, identifying opportunities for improvement, and contributing to creative, forward-looking solutions that add value and business impact.
- Confidently apply AI tools to streamline tasks, support creative problem-solving, and contribute to innovative design and delivery outcomes.
Essential Skills / Experience
- Growth Mindset and Self-Development: Demonstrates curiosity and a commitment to continuous learning by actively seeking opportunities to build skills and taking ownership of personal development.
- Inclusive Collaboration: Recognises, values, and adapts to the diverse perspectives, needs, and experiences of others to foster an inclusive and supportive working environment.
- Sustained High Performance: Builds habits that enable consistent, high-quality performance and continuous improvement, while maintaining focus under pressure.
- Effective Communication: Engages in active listening, asks clarifying questions to ensure understanding, and communicates ideas clearly, confidently, and respectfully.
- Feedback and Reflection: Seeks, reflects on, and acts upon feedback to enhance performance, and provides constructive feedback to others to support team growth and effectiveness.
- Analytical Thinking: Gathers, organises, and evaluates information from multiple sources to identify key insights, discern patterns, and support sound decision-making.
- Commercial Awareness: Demonstrates an understanding of how the business operates, contributing to commercially sound decisions that align with strategic objectives.
- Professional and Ethical Standards: Applies professional and technical standards relevant to the role (e.g. PwC audit, tax, or consulting guidance), upholds the firm’s Code of Conduct, and maintains independence and integrity in all work.
- Technical and Quality Excellence: Delivers accurate, high-quality outputs, demonstrating the appropriate level of technical knowledge, rigour, and attention to detail expected for the role.
Non-Essential Skills
Experience working across global learning projects
Familiarity with emerging learning technologies
Qualifications
Desirable but not essential:
Undergraduate degree or equivalent; CIPD or L&D qualification
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Job Posting End Date
April 26, 2026