SAP Senior Manager - Deposits

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. ​

Home Trust: Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. 

Join Home Trust as a SAP Senior Manager - Deposits, reporting to the Director, SAP Business Services, and be part of our talented and growing team! 

About the role:

The SAP Senior Manager is responsible for the performance and development of the SAP deposit team. The role is responsible for determining SAP design and configuration solutions that translate business needs into development requirements. This individual will be responsible for requirements planning and management; elicit, analyze and validate requirements for new or existing processes, policies, and information systems. The SAP senior manager will act as a subject matter expert on SAP Banking system and be the key advisor to business leads, IT leadership & PMO teams on all SAP Deposits related initiatives The SAP senior manager will also support, develop and mentor SAP deposit support team in post-production support, projects and career development.

Guidance and Assistance with Technical Teams

• Collaborate with business analysts, functional consultants, and developers to assess current technical capabilities.
• Facilitate workshops and meetings to gather business requirements and translate them into technical solutions.
• Encourage open communication and diverse perspectives to foster innovation and arrive at optimal solutions.

Mitigate Downtime and High Priority Issues

• Implement rigorous quality reviews during design, development, and testing cycles.
• Ensure adherence to established design, process, and quality standards.
• Proactively identify risks and develop mitigation strategies to minimize disruptions.

Project Status Communication and Escalation

• Provide regular updates on project progress to the Project Manager or Director of Business Services.
• Escalate issues promptly to ensure timely resolution and maintain project momentum.
• Maintain transparency and integrity in all communications.

Adherence to Processes and Standards

• Ensure team members follow the system development life cycle (SDLC), Agile-Scrum principles and project management methodologies.
• Promote accountability and continuous improvement.

Building Strong Partnerships and Influencer Skills

• Meet regularly with leadership (VPs, directors, managers) to ensure alignment with corporate objectives.
• Build relationships at all levels, demonstrating empathy, respect, and influencer skills.
• Foster a collaborative environment that breaks down silos and encourages cross-functional teamwork.

Support Annual Planning and Estimation

• Provide accurate estimates for project timelines and budgets during annual planning.
• Align project and product management initiatives with both existing and evolving corporate objectives.

Technical Training and Knowledge Transfer

• Offer technical training to junior team members, ensuring knowledge transfer for complex business processes and system configurations.
• Utilize mentorship and coaching to develop talent and cultivate high performance.

Coaching, Mentoring, and Performance Management

• Develop, coach, and mentor a team of highly functional and technical staff.
• Provide regular feedback on performance and contributions, both periodically and during formal review periods.
• Contribute to annual objectives and development goals for team members and the IT Business Services group.

Continuous Personal and Team Development

• Continually enhance your own skills and encourage team members to seek new areas for development.
• Discuss and implement process improvements, maintaining awareness of functional best practices.
• Partner with the user community and business leadership to anticipate and address future technology needs.

What we’re looking for:

• 5+ Years in managing core banking application teams
• 10+ years’ experience in financial services industry (preferably Retail banking domain)
• Expertise in application architecture related work (preferably within SAP Banking domain)
• Experience in leading SAP or core banking implementation projects.
• 5+ Years of experience in people management and leading teams.
• Strong knowledge in Agile-Scrum principles is essential.
• Certification in SAP FICO or SAP Banking is desired.
• Skilled in managing Software Product Development processes and design workshops.
• Deep knowledge of platform integration patterns and APIs, system integrations, development of architectural/high level designs within defined SAP architecture frameworks.
• Defect management experience for post-production support.
• Strong oral and written communication skills, including presentation skills to technical and non-technical audiences.
• Ability to ideate with business stakeholders and present the solution options.

What you’ll love about working here:

• Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
• Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.  
• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
• On-Site Fitness: Gym access at our London and Montreal offices.
• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
• Family Support: Parental leave top-up program to help you during life’s big moments.

• Community Impact: One paid volunteer day to give back to causes that matter to you.
• For more information on who we are as an employer click here.

What you can expect - pay & process:

• Expected base salary range is 130,000$ - 140,000$ , plus the opportunity to earn an annual incentive bonus tied to performance.   
• This posting is for an existing vacancy within our organization.
• Artificial intelligence may be used in parts of the recruitment process.
• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent