SAO Agent

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

A SAO (Sales Administration Onboarding) Agent is part of TheFork’s Operations team and is responsible for managing the onboarding and maintenance of restaurants on the platform, ensuring a smooth, accurate, and compliant process aligned with established requirements. The role combines data validation, regulatory compliance, and cross-functional coordination to guarantee error-free activations and updates.

What you will do: 

• Reviewing information provided by the Sales team
• Validating that restaurant data is accurate, complete, and compliant with current regulations
• Identifying and resolving errors or inconsistencies in the information
• Configuring and correctly publishing restaurants on the platform
• Managing requests for data updates and/or feature changes for existing restaurants
•  Back-office role focused on supporting the sales team.
• Handling restaurant deactivations when required.
•  Ensure that restaurants are correctly published on the platform, free of errors, and with reliable, high-quality information.

Who you are:

You Must Meet These Critical Qualifications:

• Located in Barcelona
• Advanced Spanish and intermediate English
• Strong knowledge of Salesforce and TFM
• Team player with strong cross-functional collaboration skills
• Goal-oriented with the ability to meet deadlines
• Highly organized and methodical, with a process-driven mindset
• Strong attention to detail and sound judgment to detect errors and inconsistencies
• Ability to work efficiently without compromising accuracy
• Comfortable handling repetitive tasks

 

What we offer you: 

😄 An awesome team (not everybody like our jokes, but we try our best) 

🏠 A Permanent contract (that can be useful in life) 

⚖️ Flexible working environment (2 days home office per week) 

💸 Competitive fixed salary, bonus and equity (yes, equity!) 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app  

⏳ A program dedicated to help you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life Insurance and Disability at no cost to the employee  

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.) 

 

 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

 

#LI-MA1