SAM ITAM Data Analyst for CMDB / Processing Data

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Configuration Management Database (CMDB), ServiceNow Platform, Software Asset Management (SAM)

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Seize your opportunity to make a personal impact as a Software Asset Management (SAM) ITAM Data Analyst for CMDB / Processing Data supporting Centers for Medicare and Medicaid Services - Cloud Products & Tools (CMS - CPT). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. A SAM ITAM Data Analyst manages CMDB configurations and processes lifecycle data across ITAM workflows for CMS, ensuring asset tracking, compliance monitoring, and proactive risk mitigation in alignment with CMS' strategic initiative to streamline asset management, achieve compliance, and optimize IT costs. This role supports the agency’s mission by leveraging advanced ITAM processes to ensure accurate asset tracking, operational transparency, and regulatory adherence. The Analyst actively investigates discrepancies, generates reconciliation data, and collaborates with procurement and IT teams to validate hardware/software lifecycle processes.

HOW YOU WILL MAKE AN IMPACT:

• Develop and maintain detailed reports and dashboards for SAM operations
• Monitor software utilization, license compliance, and procurement analytics
• Generate Effective License Position (ELP) reports and audit-ready documentation
• Identify cost optimization opportunities through data analysis and reporting dashboards to deliver recommendations to stakeholders
• Ensure data integrity and consistency across all reporting platforms
• Track Key Performance Indicators (KPIs) and maintain dashboards to measure team performance and operational success
• Contribute to the analysis and continual improvement of ITAM processes to enhance accuracy, compliance, and operational efficiency
• Serve in a mentoring and/or task leadership capacity to support other team members as required

WHAT YOU’LL NEED TO SUCCEED:

• Education: Bachelor’s degree in information systems, Business, Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
• Required Experience:  Minimum 5 years of experience in Software Asset Management or IT asset reporting roles.
• Required Technical Skills: Proven experience with CMDB platforms, specifically ServiceNow (SAM Pro, ITOM/Discovery); Experience with automation and integration across IT management platforms using ServiceNow Pro Plus AI Agents; Expertise in ServiceNow SAM Workspace dashboards, data analysis, and reporting; Understanding of SAM/ITAM principles and their integration into enterprise infrastructure; Strong skills with SQL, Excel, and ServiceNow Performance Analytics; Ability to troubleshoot data quality issues and work with IT support teams to resolve them; Familiarity with software license compliance metrics and entitlement tracking; Knowledge of SaaS usage analytics and license reclamation processes; Ability to interpret cost optimization opportunities from financial models or vendor pricing structures; Knowledge of the end-to-end lifecycle, including procurement, deployment, harvesting/reclamation, and disposal; Experience with automation and integration across IT management platforms using ServiceNow Pro Plus AI Agents; Strong commitment to a proactive approach to identifying, documenting, and improving data governance workflows; Experience in process improvement and automation to reduce dependencies on manual workflows and reporting; Ability to translate technical findings into actionable insights for non-technical stakeholders (e.g., Finance, Procurement)
• Attributes for Success: Strong team collaboration and process improvement skills
• Preferred Qualifications: Certified Software Asset Management (CSAM) certification or equivalent; Certified Hardware Asset Management Professional (CHAMP) certification or equivalent; Familiarity with cloud platforms such as AWS, Azure, or Google Cloud; Working knowledge of advanced predictive analytics tools such as AWS QuickSight or similar; Awareness of data confidentiality and security protocols aligned with compliance requirements; Understanding of regulatory frameworks associated with federal acquisition; Experience with CI/CD pipelines and DevOps concepts
• Location: Remote 100%
• Clearance: Requires ability to pass CMS background check and meet the residency requirement for having resided in the US at least (3) three out of the last (5) five years
• Work visa sponsorship will not be considered for this role

GDIT IS YOUR PLACE:
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

#GDITFedHealthJobs

#GDITPriority

#GDITHealthSystems

The likely salary range for this position is $85,093 - $98,900. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans