About Auris
Auris is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.
Summary of This Role
We are seeking a Product Manager to own and evolve our Salesforce platform as a core business product. This role is responsible for defining the vision, roadmap, and execution of Salesforce capabilities that support Sales, Marketing, Customer Success, and Revenue Operations.
The Product Manager will act as the voice of the business, translating stakeholder needs into scalable Salesforce solutions, prioritizing initiatives, and ensuring Salesforce delivers measurable business value.
What You’ll Do
Own Salesforce as a core business product, including vision, roadmap, and backlog
Partner with Sales, Customer Service, RevOps, and Finance to understand business needs and translate them into Salesforce solutions
Define, prioritize, and deliver Salesforce enhancements that improve revenue performance, operational efficiency, and user experience
Work closely with Salesforce Administrators, Developers, and external partners to drive delivery from discovery through release
Lead backlog grooming, sprint planning, and release management
Ensure data quality, security, scalability, and overall platform health
Drive adoption of Salesforce features through clear communication, change management, and enablement
Measure success using KPIs such as user adoption, pipeline velocity, conversion rates, and system reliability
Continuously identify opportunities for automation, simplification, and optimization across Salesforce workflows
What Are We Looking for in this Role?
Proven experience owning or managing Salesforce or CRM platforms in a product, systems, or business-facing role
Strong understanding of sales, marketing, and customer lifecycle processes
Ability to translate business problems into clear requirements, user stories, and prioritized roadmaps
Experience balancing competing stakeholder needs and making data-driven prioritization decisions
Comfortable working in Agile or iterative delivery environments
Strong communication skills with the ability to influence across technical and non-technical teams
A strategic mindset combined with hands-on execution
What are our Desired Skills and Capabilities?
Experience with Salesforce products such as Sales Cloud, Service Cloud, CPQ, or related tools
Knowledge of Salesforce configuration, automation, and integration best practices (e.g., Flow, objects, APIs)
Salesforce certifications (Administrator, Advanced Administrator, or Product Owner) are a plus
Strong analytical skills and experience using data to inform decisions and measure impact
Familiarity with change management, user training, and enablement strategies
Ability to think in scalable systems and long-term platform architecture
Collaborative, proactive, and solution-oriented approach
What we offer
Competitive compensation
Comprehensive benefits package
Collaborative, mission-driven culture with high visibility and impact
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.