Solution Design: Creating end-to-end architecture designs for Salesforce implementation, ensuring they are scalable, maintainable, and aligned with business goals.
Stakeholder Management: Acting as a "translator" between non-technical executives and the development team to ensure the system solves real business problems.
Governance & Best Practices: Defining the standards for data modeling, automation (Flow), and security to prevent "technical debt".
Product Expertise: Providing guidance on which Salesforce clouds (Sales, CPQ, Service, Experience, etc.) or AppExchange products are best suited for a specific need.
Integration Strategy: Designing how Salesforce will integrate with other systems, tools, or custom databases (P2P or middleware).
Technical & Functional Skills
Platform Mastery: In-depth knowledge of Salesforce Flow, Data Modeling, Role Hierarchies, and Object-Oriented design.
Multi-Cloud Experience: Proven ability to implement solutions across multiple products.
SDLC Knowledge: Familiarity with Agile methodologies, DevOps, and CI/CD pipelines for Salesforce deployments.
Soft Skills
Strategic Thinking: The ability to look past a single request to see how it affects the entire ecosystem.
Leadership: Mentoring junior developers and admins to ensure they follow the established architecture.