Overview of 66degrees
66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help businesses reach their own "inflection point," where chaotic data becomes a strategic asset, complexity becomes clarity, and AI becomes an engine for growth. Our ultimate vision is to be the catalyst for a future where every business operates as an intelligent enterprise, with autonomous systems unlocking human potential.
At 66degrees, we believe in thriving through challenges and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.
Overview of Role
We are seeking a highly motivated and experienced Salesforce & Certinia Administrator to play a critical role in supporting our sales team, managing our Salesforce platform, and optimising our use of Certinia for project management. This role blends technical administration with analytical reporting, requiring a strong understanding of Salesforce development and the ability to create impactful reports and dashboards.
Responsibilities:
Salesforce & Certinia Administration:
- Manage user provisioning and de-provisioning of licenses.
- Provide front-line technical support for Salesforce and Certinia issues (break-fix).
- Perform configuration modifications as needed (Page layouts, validation rules, roles, profiles, groups, queues, escalation rules, email templates, etc..)
- Maintain security settings and user roles.
- Handle basic development tasks to reduce reliance on third-party consultants.
Reporting & Analytics:
- Develop and maintain a suite of reports and dashboards for sales performance, forecasting, and pipeline management.
- Provide ad hoc reports and analysis for sales leadership and executives.
- Extract data from Certinia to track project hours, bill rates, and other key metrics.
- Support delivery managers with creation of billing events and reporting.
Project Management Support (Certinia):
- Maintain project data accuracy and integrity.
- Assist with project setup, resource allocation, and tracking.
- Generate project-related reports for stakeholders.
- Help streamline Certinia processes and workflows.
Qualifications:
- Salesforce Administrator certification and 4+ years’ experience as a Salesforce Admin
- Strong Salesforce development skills: Flows, Process Builder, Apex (preferred but not required).
- Experience with Certinia (FinancialForce PSA).
- Proven ability to create complex reports and dashboards in Salesforce.
- Excellent communication and problem-solving skills.
- Salesforce Administrator Certification (preferred).
- Experience with Salesforce CPQ (Configure, Price, Quote).
- Understanding of sales operations and processes.
- Data analysis and visualisation skills.
66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.