Datacor

Salesforce Administrator

Costa Rica Full Time

About Us:

Datacor is a leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

Role Overview:

We are seeking a full-time Salesforce Administrator to support and enhance our business systems with a primary focus on the Salesforce platform. This role reports directly to and works closely with Datacor’s Salesforce Platform Architect, supporting solution design, configuration, and continuous improvement of the Salesforce platform as well as related business systems.

Responsibilities:

  • Build and maintain Salesforce Flows and automation under architectural guidance
  • Develop solutions to improve system efficiency, scalability, and data quality
  • Create and maintain Salesforce reports and dashboards aligned with business metrics.
  • Perform data imports, updates, and cleanup efforts
  • Support data governance and platform standards defined by the Salesforce Architect
  • Provide user support and guidance for Salesforce users
  • Create and maintain documentation as needed such as requirements, process flows diagrams, and training materials
  • Support user onboarding and adoption initiatives
  • Support change management activities including testing, documentation, and communication

Required Qualifications:

  • Bachelor’s degree in computer science, Information Technology, a related field or equivalent experience
  • 2–3 years of experience in a Business Systems Analyst, Salesforce Administrator, or similar role
  • Ability to work closely with senior technical leadership (Salesforce Architect)
  • Salesforce Administrator Certification
  • Strong analytical, problem-solving, and communication skills
  • Familiarity with Agile, Scrum, or ticket-based delivery environments
  • Experience working with Sales and Service Clouds
  • Experience in Salesforce declarative automation (e.g. Screen, record-triggered, auto launched flows)
  • Advanced understanding of relational data models
  • Advanced skillset utilizing spreadsheet applications like MS Excel or Google Sheets
  • Experience with Salesforce Data loader and other 3rd party data migration tools

Preferred Qualifications:

  • Salesforce CPQ Specialist Certification (or interest in pursuing Revenue Cloud)
  • Advanced Administrator Certification
  • Baseline understanding of Quote-to-Cash lifecycle for subscription-based product offering
  • Experience working with Jira Software and Jira Service
  • Experience working with integrations, ETL tools, iPaaS, and/or data migrations with complex data-models
  • Ability to read or understand Apex and/or Javascript

Key Competencies:

  • Strong collaboration and business stakeholder communication skills
  • Very strong and deliberate attention to detail
  • Ability to balance multiple priorities and requests
  • Highly curious with an never-stop-learning mindset

Please submit your resume in English.