Responsibilities
Deliver high-complexity training for new hires and ongoing development (sales crew and leaders)
Design and implement scenario-based skill practice and reinforcement (e.g., simulations, role plays, objection handling)
Own readiness assessments; use results to guide reinforcement planning and communicate with stakeholders
Plan and lead reinforcement sessions; track outcomes and recommend self-guided activities
Communicate new hire progress and reinforcement plans to aligned leaders regularly
Maintain compliance in training documentation (attendance, practice activities, readiness scores)
Use data to drive reinforcement strategies, measure impact, and adjust quickly
Share insights and feedback with sales leaders, coaches, and curriculum teams for continuous improvement
Coordinate readiness assessments and handoff to floor-ready status
Support sales coaching during training using standardized strategies and documentation; communicate feedback effectively
Qualifications
Deep sales expertise and fluency in methodology best practices (discovery, positioning, objection handling, multi-product selling)
Expert facilitator (live and virtual) with strong classroom leadership and engagement tactics
Skilled in diagnosing skill gaps and crafting targeted practice quickly
Strong coaching literacy; models facilitation and feedback skills for the tea
Consultative selling fluency (Korn Ferry PSS, PSC, SPIN); translates into effective practice drills. Korn Ferry certification strongly preferred.
Data-driven decision-making; uses assessments and reinforcement to guide content improvements
Proficient in Learning Management Systems
Strong written and verbal communication; effective stakeholder management
Five years related experience. Three years of sales or training experience preferred.
Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.