Sales Team Manager

Job Description:

Sales Team Manager

Willow House, Staines

Permanent, Full Time (37.5 hours) 

Salary is from £42,900

This role is office based with potential for Hybrid working options available once signed off - This is not a fully remote working position.

We make health happen.

We always go the extra mile by giving our customers fast access to treatment and helping them get the specialist support they need.

As part of Management at Bupa, you’ll deal with the responsibility of looking after our people as well as enjoy the development process.

What you'll be doing

You’ll be looking after the consumer retentions and re-instatement teams

You’ll proactively manage reinstatement sales figures through effective lead management and strong performance management whilst ensuring the quality of our calls is of high priority.

Key Skills / Qualifications needed for this role:

Previous experience of managing employees within a targeted call centre environment  

Strong relationship management skills and ability to build networks internally  

Well-developed communication and interpersonal skills

Positive attitude and self-motivation

Able to make important decisions and day to day decisions without referral.

Please note this role is not eligible for sponsorship under current Home Office rules

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa? 

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. 

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.  

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role.

We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Time Type:

Full time

Job Area:

Call Centre

Locations:

Staines - Willow House