Job Title: Sales Support Specialist
Location: Bracknell Head Office (minimum 3 days per week onsite)
Contract: Full Time, Permanent (37.5 hours per week)
About the Role:
We are looking for a highly collaborative and detail-driven Sales Support Specialist to join our team at our Bracknell Head Office. In this role, you will be integral to implementing newly contracted Leisure and Partnership segment business, ensuring seamless onboarding and supporting the International Sales & Partnerships team to maximise global revenue opportunities.
You will work cross-functionally across the business, developing a specialist focus within the sales cycle—such as payment methods, booking channels, or back-office systems—and using your expertise to support projects and stakeholder communication. This role requires strong organisational skills, a proactive mindset, and the ability to translate commercial requirements into operational solutions.
Key Responsibilities:
Sales & Commercial Support
- Support Commercial Managers in completing RFIs, RFPs, and tender documentation.
- Assist in the implementation of contracted accounts, translating commercial requirements into internal processes (“Wizard” speak).
- Provide customer experience support for clients with commercially agreed terms.
Sales Process & Workflow Management
- Create and manage sales workflows to ensure the adoption of consistent best practices.
- Champion Salesforce (SFDC) workflows and usage as the core tool for sales cycle management, including identifying opportunities for enhancements.
- Collaborate with other Sales Support Specialists and cross-functional teams across the International region to standardise processes and ensure consistent implementation.
Business Insight & Analysis
- Conduct forensic analysis of trading accounts to ensure accountability, identify issues, and support resolution.
- Maintain an up-to-date understanding of booking channels, new technologies, customer journey innovations, and the broader sales environment.
Cross-Functional Collaboration & Projects
- Liaise with corporate stakeholders and licensee countries to ensure alignment and engagement.
- Participate in cross-functional projects aimed at driving speed-to-market, globalisation of opportunities, incremental revenue, and issue remediation.
- Actively support wider Sales Support initiatives aligned to business strategy.
Key Skills & Experience Required:
- Proven experience working with multiple systems and understanding back-office system methodologies.
- Experience within an international organisation.
- Background in a sales or commercial environment.
- Strong communication skills—both written and verbal—with the ability to engage stakeholders at all levels.
- Proactive, analytical, and comfortable managing multiple priorities.
What we offer:
- Generous Leave: 25 days holiday, plus bank holidays. Rising with length of service.
- Employee Assistance Programme (EAP): Provided by Health Assured – 24/7 support for your mental health and wellbeing.
- Employee Discounts: Discounts on car rental across Avis Budget Group (including Zipcar).
- Pension Contribution: Company pension plan to help secure your future.
- Friends and Family Discount: Special rates for your loved ones.
- Onsite Amenities: Bracknell HQ offers free parking and access to a small onsite gym.
Bracknell
Bracknell Forest
United Kingdom