Sales Support Specialist

Job Description

To provide support and service to the front line with regard to setting up users, user structures and access, and effecting any changes thereto Ensures maintenance of frontline portfolios and to provide support through testing of system glitches, and user/quality testing Conduct training and regional visits, and works closely with developers to identify problems and issues

Dear Future Sales Support Specialist,

This role requires you to facilitate the leads process between FNB Short Term Insurance and the Bank's front-line staff. This means, providing product, Dynamics365 and operational support to the front-line and also ensuring that the front-line receives sufficient feedback on their leads that have been sent.

 

Are you someone who can:

• Manage & drive sales and referral performance within the Commercial and Private Banking and Advisory channel.
• Manage & execute campaigns to drive sales within the Commercial and Private Banking and Advisory channel.
• Coach & train front line staff on Short Term Insurance products, sales positioning, and after-sales.
• Trouble-shoot and assist with queries and escalations.
• Manage & build stakeholder relationships within FNB Brokers, FNB Short Term Insurance, Commercial, Private Banking & Advisory, and other relevant teams.
• Measure and track sales performance.

Role-based:

Travelling (75% -80%) between different sub-regions in Gauteng and Inland, thus Own transport is required. 

20% office bound based in Fairland campus.

Areas to be travelled to: Gauteng and Inland regions

Occasionally travel to: KZN and Cape regions

 

You will be an ideal candidate if you have the following:

• Matric and NQF6 or higher.
• RE5 would be preferential.
• Experience:  3 - 5 or more years within a broker or insurance sales or growth role.
• Preferential: Commercial insurance-related experience and knowledge.

You will have to have access to:

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

21/01/26