Job Description
The Sales Support organization enables high‑performing, customer‑centric field execution by providing operational, analytical, and administrative support to regional leadership and field teams. Sales Support partners closely with Regional Directors (RDs), Regional Managers Business Operations (RMBOs), and cross‑functional stakeholders to ensure regional offices run smoothly, travel and events are executed seamlessly, and financial and compliance processes are managed with rigor. The team creates structure, discipline, and connectivity so field leaders can focus on driving dealer performance, delivering exceptional customer experiences, and achieving GM’s sales objectives.
The Role
The Sales Support Regional Coordinator (SCR) provides comprehensive operational, administrative, and financial coordination support for the South‑Central Region. This role is a key partner to the RDs, RMBO, and regional employees, ensuring the office operates efficiently, regional travel and events are well planned and executed, and regional financial processes are completed with accuracy and integrity.
The coordinator is a highly organized, proactive problem solver who manages multiple priorities, represents the region with professionalism and positivity, and frequently steps in to support peers and other regions as business needs evolve.
What You’ll Do
Regional Operations & Administrative Support
Serve as a central point of contact providing daily administrative support to RDs, RMBO, and regional staff.
Manage calendars, travel, and expenses for key leaders.
Coordinate regional meetings and events, including logistics, materials, and follow‑ups.
Oversee office supplies, shipping, and other core office workflows.
Financial Coordination & Controls
Process invoices, POs, and expenses accurately and in line with policy.
Monitor regional spend and flag issues or variances as needed.
Provide backup support for finance‑related coordinator responsibilities.
Facilities, Technology & Security Coordination
Manage conference room scheduling, setup, and day‑of support.
Coordinate A/V and technology support for meetings and events.
Support office access, badging, and other security‑related initiatives.
Stakeholder Support & Communication
Coordinate dealer candidate interviews across zones, regional, and national levels.
Act as a responsive resource for regional leaders and partners.
Communicate clearly, maintain confidentiality, and liaise with Sales Support, HR, Finance, and other functions.
Training, Knowledge Sharing & Peer Support
Provide coverage and support for peer coordinator roles across regions.
Help onboard and mentor new administrative/coordinator staff.
Share best practices to improve consistency, efficiency, and service quality.
Culture, Engagement & Community Support
Support regional culture, recognition, charity, and community activities.
Model GM behaviors with positivity, flexibility, and a willingness to take on stretch assignments.
Your Skills & Abilities (Required Qualifications)
Bachelor’s degree in Business, Management, or related field
3+ years in a fast‑paced office environment in administrative, coordination, or operations support roles, ideally within Sales, Sales Operations, or Regional/Field environments
Strong organizational skills, with the ability to support multiple leaders and manage competing projects and deadlines while maintaining high accuracy
Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Teams, SharePoint) and demonstrated ability to learn new systems and processes quickly
Experience coordinating meetings/events (in‑person and virtual), including logistics, materials, and follow‑ups
Comfort with basic data tracking and reporting in Excel (e.g., logs, simple reports, basic pivots)
Excellent written and verbal communication skills with strong attention to detail
Proven ability to maintain confidentiality and exercise sound judgment with sensitive information
Experience supporting finance processes (expenses, basic budgeting, invoices/POs)
Ability to troubleshoot basic A/V and virtual meeting issues and partner with IT as needed
Trusted provider of high‑quality support to leaders and employees, with a strong customer‑service orientation
Demonstrated initiative, taking on new responsibilities and working independently
Collaborative mindset, actively supporting peers and other regions, sharing knowledge, and contributing to an inclusive, supportive team culture
Strong learning agility and adaptability, quickly mastering new tools and processes and adjusting to changing priorities and workload
Positive, professional presence, helping create a welcoming, engaging office environment and representing the region with optimism and professionalism
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About GM
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Benefits Overview
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
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